Senior Software Engineer

4 months ago

Bengaluru, IndiaSenior

Responsibilities

Analyze, debug, develop, and maintain customer-centric software.
Investigate complex support tickets, identify root causes, document findings, and implement high-quality code fixes.
Own software development lifecycle activities including planning, design, architecture, development, testing, and deployment.
Optimize components for performance, scalability, robustness, and resilience.
Participate in R&D, proofs of concept, prototyping, code reviews, and root-cause analysis.
Ensure software products meet non-functional, operational, security, compliance, and customer satisfaction requirements.
Contribute to the knowledge base and support and mentor software engineers.
Own the technical health of the service and influence development practices, policies, and procedures.
Collaborate with multidisciplinary and cross-functional teams on production issues and escalations.

Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.
At least 5 years of professional Java development experience, including core Java, JDK, data structures, and multithreading.
At least 2–3 years of experience owning the full software development lifecycle and at least 2 years supporting production or customer issues and escalations.
Strong experience with Spring and Spring Boot, software design principles, architecture, and development best practices.
Familiarity with Tomcat, WebLogic, Oracle, PostgreSQL, JMS MQ, or Artemis MQ.
Exceptional debugging, troubleshooting, analytical, root-cause analysis, and problem-solving skills across cross-functional technology stacks.
Exposure to Kubernetes, containerization, and AWS cloud technologies.
Prior experience working with the HRP application, specifically Claims functionality; Enrollment, Billing, or Financials experience is a plus.
Familiarity with Jira, Salesforce, ticketing systems, and production support workflows.
Awareness or exposure to debugging ReactJS or .Net frontend applications is preferred.
Strong verbal, written communication, collaboration, and customer-focused skills.

Requires working five days per week in the Bangalore clean room to collaborate with the production support team and handle PHI access.

1,001-5,000 employees