Coupa Software

Lead Performance Engineer - (10+ years)-11943

Coupa Software
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8 days ago
Pune, IndiaStaff+

Responsibilities

  • Establish Coupa platform performance benchmarks and maintain an automated performance certification test harness.
  • Design load, stress, latency, and concurrency testing suites for AI/LLM workloads, including token generation, TTFT, inference throughput, model server capacity, and RAG pipeline performance.
  • Troubleshoot configuration, infrastructure, networking, application, database, and AI/ML model deployment issues affecting performance or capacity.
  • Collaborate with Product Management, Development Engineering, AI/ML Engineering, and Cloud Infrastructure teams to scale enterprise applications and infrastructure.
  • Optimize system performance, capacity, reliability, cost efficiency, scalability, and GPU/CPU compute for AI models.
  • Monitor production performance using automation, DevOps tools, and AI observability stacks.
  • Conduct end-to-end cluster scalability, performance, exception, root-cause, and latency analysis across multi-cloud environments.
  • Promote performance engineering best practices, load testing tools, and AI performance frameworks across the organization.

Requirements

  • 12+ years of hands-on experience in performance engineering, analysis, and troubleshooting of complex production systems.
  • Deep expertise in public cloud infrastructure, distributed systems, microservices architectures, Kubernetes, and enterprise capacity planning.
  • Knowledge of system software internals and how locking, caching, concurrency, CPU/GPU compute, memory, and I/O affect software and AI model performance.
  • Proven experience tuning performance across infrastructure, databases, platform layers, and application code.
  • Hands-on experience with distributed tracing, logging, metrics collection, and observability/APM tools including New Relic, Grafana, Kibana, Datadog, LangSmith, Arize, Phoenix, and OpenTelemetry.
  • Ability to lead architecture reviews, resolve high-stakes technical discussions, clarify ambiguous technical situations, and make strong recommendations in distributed global teams.
  • BS or MS degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.

Benefits

  • Two company-wide paid wellness days each year.
  • Paid birthday time off during the employee’s birthday month.
  • 40 hours of paid volunteer time off annually.
  • Free confidential 24/7 employee assistance counseling and support resources.
  • Business travel medical, safety, planning, and emergency protection.
  • Employee referral bonus program.
  • Location-specific benefits may include medical and dental insurance, retirement or pension plans, and life or accident protection.

Tech Stack

AWSAzureDatadogGrafanaKibanaKubernetesPhoenix

Categories

Coupa Software

About Coupa Software

1,001-5,000 employees

Coupa Software provides a cloud-based spend management platform used by enterprises to manage procurement, sourcing, invoicing, and supplier interactions. It sells SaaS subscriptions and services that help finance and operations teams control and analyze business spending across a large buyer–supplier network. Founded in 2006 and headquartered in Foster City, California, Coupa is privately held under Thoma Bravo ownership and serves global customers across many industries.

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