3 months ago
Base Salary
$180k - $225k/yr
Responsibilities
- Work directly with customers and partners to onboard, partner, and implement Ripple solutions.
- Collaborate with Product and Engineering to bring products and features to market and refine and prioritize customer requirements.
- Serve as the functional and technical specialist for customers, partners, and Ripple.
- Design, deploy, and drive successful usage of new solutions.
- Break project objectives into manageable tasks and guide internal and external resources through execution.
- Own the delivery lifecycle from training and meetings through configuration testing and launch support.
- Guide customers and partners toward maximum implementation benefits.
- Travel to customer and partner locations when work-related travel resumes, estimated at 20–30%.
Requirements
- 8+ years of IT/software experience.
- Experience delivering software solutions for major global organizations and industry groups.
- Strong understanding of network principles and design, including financial services networks.
- Ability to analyze and resolve technical issues at the network, database, and/or application level.
- Hands-on software development experience, ideally writing production-grade code.
- Experience driving customer and partner software integration engagements as the organization’s technical point of contact.
- Ability to understand market dynamics, customer challenges, and relevant technological advancements.
- Institutional crypto custody solutions experience is a significant advantage.
- Strong teamwork, interpersonal, leadership, and customer relationship-building skills.
Benefits
- Professional development budget
- Flexible in-office collaboration with managers and teams deciding which 10+ days per month to attend
- Team offsites, team bonding activities, and happy hours
- Competitive benefits covering healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days, vacation policy, parental leave, and family planning benefits
- Wellness reimbursement and weekly onsite and virtual programming
- Catered lunches, stocked kitchens, and company events
- 20–30% travel to customer and partner locations when work-related travel resumes
Categories
Solutions Engineering
About Ripple
Ripple builds enterprise blockchain-based payments, treasury, and crypto liquidity products for banks, payment providers, businesses, and governments. It licenses software and provides network services that power cross-border transfers (including On-Demand Liquidity using XRP) and offers a CBDC platform for central banks. Founded in 2012 and headquartered in San Francisco, Ripple serves over 300 customers across more than 40 countries.