2 months ago
Base Salary
$180k - $225k/yr
Responsibilities
- Work directly with customers and partners to onboard, partner, and implement Ripple solutions.
- Collaborate with Product and Engineering to bring products and features to market and refine and prioritize customer requirements.
- Serve as the functional and technical specialist for customers, partners, and Ripple.
- Design, deploy, and drive successful usage of new solutions.
- Break project objectives into manageable tasks and guide internal and external resources through execution.
- Own the delivery lifecycle from training and meetings through configuration testing and launch support.
- Guide customers and partners toward maximum implementation benefits.
- Travel to customer and partner locations when work-related travel resumes, estimated at 20–30%.
Requirements
- 8+ years of IT/software experience.
- Experience delivering software solutions for major global organizations and industry groups.
- Strong understanding of network principles and design, including financial services networks.
- Ability to analyze and resolve technical issues at the network, database, and/or application level.
- Hands-on software development experience, ideally writing production-grade code.
- Experience driving customer and partner software integration engagements as the organization’s technical point of contact.
- Ability to understand market dynamics, customer challenges, and relevant technological advancements.
- Institutional crypto custody solutions experience is a significant advantage.
- Strong teamwork, interpersonal, leadership, and customer relationship-building skills.
Benefits
- Professional development budget
- Flexible in-office collaboration with managers and teams deciding which 10+ days per month to attend
- Team offsites, team bonding activities, and happy hours
- Competitive benefits covering healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days, vacation policy, parental leave, and family planning benefits
- Wellness reimbursement and weekly onsite and virtual programming
- Catered lunches, stocked kitchens, and company events
- 20–30% travel to customer and partner locations when work-related travel resumes
Categories
Solutions Engineering
About Ripple
Using proven crypto and blockchain technology honed over a decade, Ripple’s enterprise-grade solutions are faster, more transparent, and more cost-effective than traditional financial services. Our customers use these solutions to source crypto, facilitate instant payments, empower their treasury, engage new audiences, lower capital requirements, and drive new revenue. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and six continents.