5 months ago
Singapore, SingaporeSenior
Responsibilities
- Own all technical aspects of the customer lifecycle from deployment through activation.
- Understand customers’ technical challenges and identify effective use cases for Devin.
- Build relationships with customer engineering teams to support integration, adoption, user activation, and product utilization.
- Design compelling product demos and execute customer pilots as part of the pre-sales process.
- Design and deliver training programs and enablement resources for large-scale customer rollouts.
- Implement requested features where appropriate and advocate for customer needs with the broader team.
- Use customer insight and product judgment to help shape the product roadmap.
Requirements
- A degree in a STEM field is required.
- Proven success with enterprise deployments in GTM or forward deployed engineering roles is required.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels, are required.
- Ability to thrive in ambiguous, rapidly changing, high-intensity environments and expand scope quickly is required.
- Demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward DeployedSolutions Engineering
About Cognition
Cognition is an applied AI company building end-to-end software agents for engineering teams. Its flagship product, Devin, is an AI software engineer that collaborates with developers to plan tasks, write code, run tests, fix bugs, and ship changes across common tools. The company is privately held, founded in 2023, and headquartered in San Francisco.