4 months ago
Responsibilities
- Own all technical aspects of the customer lifecycle from deployment through activation.
- Understand customers’ technical challenges and identify effective use cases for Devin.
- Build relationships with customer engineering teams to support integration, adoption, user activation, and product utilization.
- Design compelling product demos and execute customer pilots as part of the pre-sales process.
- Design and deliver training programs and enablement resources for large-scale customer rollouts.
- Implement requested features where appropriate and advocate for customer needs with the broader team.
- Use customer insight and product judgment to help shape the product roadmap.
Requirements
- A degree in a STEM field is required.
- Proven success with enterprise deployments in GTM or forward deployed engineering roles is required.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels, are required.
- Ability to thrive in ambiguous, rapidly changing, high-intensity environments and expand scope quickly is required.
- Demonstrated exceptional ability to learn is required.
- Experience selling highly technical products, working as a software engineer, or founding a startup may be advantageous.
Categories
Forward DeployedSolutions Engineering
About Cognition
Makers of Devin, the first AI software engineer. We are an applied AI lab building end-to-end software agents. We’re building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals.