ServiceNow Architect
Credence Management Solutions, LLC3 months ago
Tysons, VA, USASenior
Base Salary
$170k - $220k/yr
Responsibilities
- Define and govern reusable, reliable, and adaptable ServiceNow architecture designs across development teams.
- Serve as the technical gateway from approved designs through delivery in collaboration with project managers, business analysts, developers, SMEs, and senior stakeholders.
- Architect, configure, develop, test, migrate, implement, and support ServiceNow solutions through go-live.
- Provide expertise on ServiceNow platform capabilities, architecture, roadmap, data requirements, integrations, and business outcomes.
- Develop and maintain ServiceNow business rules, client scripts, UI policies, UI actions, script includes, Flow Designer automations, and notifications.
- Support requirements elicitation, design, development, testing, training, implementation, sustainment governance, and operational transition.
- Present solution approaches and roadmaps to senior leadership and diverse organizational audiences.
- Translate business and functional requirements into sustainable ServiceNow designs and migration steps.
- Support integrations using APIs, web services, and web-based technologies.
- Participate in the full software development life cycle, including analysis, design, coding, testing, and production promotion.
Requirements
- U.S. citizenship and the ability to obtain a successful DoW Secret clearance are required.
- Bachelor of Science in Computer Science, Information Systems, Engineering, Business, or a related discipline, or 10 years of similar work experience.
- At least five years of total work experience.
- ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications are required.
- Strong understanding of ServiceNow architecture, data models, and core concepts.
- Experience with ServiceNow APIs, API Gateway requests, HTTP methods, response handling, and low-code/no-code development.
- Experience developing process automation software based on BPMN models.
- Experience with Java, JavaScript, Salesforce, Oracle, or Microsoft SQL Server databases.
- Experience with ServiceNow Agile 2.0 for user-story task management in agile and hybrid low-code application development.
- Experience with ServiceNow analysis, architecture, application development, business architecture, and implementation projects.
- Proficiency in JavaScript, HTML, CSS, and XML.
- Experience with ServiceNow modules including Predictive Intelligence, Change Management, Customer Service Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, Knowledge Management, and Self-Service Portal.
Benefits
- Hybrid work arrangement.
- Health care plan including medical, dental, and vision coverage.
- Retirement plan including 401(k) and IRA options.
- Basic, voluntary, and AD&D life insurance.
- Paid vacation, sick leave, and public holidays.
- Maternity and paternity family leave.
- Short-term and long-term disability coverage.
- Training and development opportunities.
- Wellness resources.
Tech Stack
Categories
About Credence Management Solutions, LLC
Credence Management Solutions, LLC provides IT consulting, engineering, and mission support to U.S. federal agencies, with emphasis on defense, intelligence, health, and humanitarian programs. It builds and operates secure AI, cloud, cyber, and DevSecOps solutions and delivers program management and systems engineering under government contracts. The privately held firm is headquartered in McLean, Virginia, and supports customers such as the U.S. Air Force at Wright-Patterson Air Force Base.