Enterprise Solutions Engineer - Mexico

1 month ago

Mexico City, MexicoEntry Level

Responsibilities

Partner with Account Executives to strengthen the technical aspects of the sales process.
Work with customer and prospective-customer technical contacts to provide tailored support and architect solutions.
Create technical demonstrations that communicate the platform’s value.
Develop technical enablement resources for the sales team.
Build self-service tools and documentation for customer implementations.
Identify repeatable integration patterns and collaborate with product teams to productize them.

Strong interest in AI, technology, and ElevenLabs products.
Enjoyment of direct customer collaboration, solution iteration, and tailored technical support.
Ability to identify patterns that can be standardized and scaled.
Strong empathy for customers, sales teams, and product teams.
Strong technical background in architecting integrations with existing customer solutions.
Customer-facing experience, including experience from student clubs or side projects.
Proficiency in Python and a deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills and ability to adapt messaging to different audiences.
Fluency in English and Spanish and understanding of regional and cultural nuances.
Preferred location in São Paulo, Brazil or Mexico City, according to the respective location statements in the posting.

Remote-first work arrangement, with the posting stating both Brazil and Mexico as the applicable location.
Regular travel for customer onsite engagements is expected.
Annual discretionary professional-development stipend.
Annual discretionary stipend for meeting colleagues socially.
Annual team offsite.
Monthly coworking stipend for employees not near a main hub.

1,001-5,000 employees