about 1 month ago
New York, NY, USAMid Level / Senior
Base Salary
$50k - $999k/yr
Responsibilities
- Serve as the dedicated technical point of contact for strategic partners.
- Build and maintain implementation playbooks, integration guides, and technical runbooks.
- Lead technical working sessions with partner engineering teams.
- Diagnose and resolve issues related to APIs, webhooks, and card network configurations.
- Transform partner feedback into structured input for Product and Engineering.
- Conduct regular technical reviews with enterprise partners.
Requirements
- 3–5+ years in a client-facing technical role.
- Bachelor's degree in Engineering, Computer Science, or related field.
- Expert-level comfort with APIs and hands-on debugging skills.
- Experience with JavaScript, SQL, or other programming languages.
- Ability to manage complex, multi-stakeholder engagements.
- A builder's mindset focused on documentation and systematization.
Benefits
- Unlimited vacation with a minimum requirement of 10 days off.
- Flexible working arrangements, including remote work options.
- Comprehensive health, dental, and vision plans for employees and dependents.
- 401(k) plan with a 4% company match.
- Equity option plan for all employees.
- Health and wellness spending support using company-issued cards.
- Opportunities for team summits and offsite events.