Rootly

AI Quality Engineer

Rootly
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3 months ago
Toronto, CanadaSenior

Responsibilities

  • Design and execute prompt-based test scenarios covering happy paths, edge cases, and adversarial inputs.
  • Evaluate AI outputs for accuracy, relevance, consistency, and workflow alignment.
  • Build and maintain evaluation frameworks, structured test libraries, scoring rubrics, and regression suites.
  • Identify and document failure modes, hallucinations, reasoning gaps, and unexpected agent behaviors.
  • Partner with Product and Engineering on acceptance criteria, quality gates, and AI feature releases.
  • Define quality metrics and report accuracy, failure frequency, and regression trends to stakeholders.
  • Stay current on LLM evaluation, prompt engineering, and agentic testing methodologies.

Requirements

  • At least 5 years of experience in QA, product operations, AI/ML evaluation, or a closely related role.
  • Hands-on experience testing or evaluating LLM-powered or agentic AI products.
  • Strong prompt engineering skills and understanding of how wording, context, and structure affect model behavior.
  • Ability to write scripts or use evaluation tools; Python is a plus but full-stack engineering experience is not required.
  • Strong analytical thinking and ability to articulate subtle AI reasoning failures.
  • Clear written communication for technical and non-technical audiences.
  • Familiarity with evaluation frameworks such as LangSmith, PromptFlow, or Braintrust is preferred.
  • Experience with AI red-teaming or adversarial testing is preferred.
  • Experience writing end-to-end tests with Playwright is preferred.
  • Background in B2B SaaS or developer-tools companies and familiarity with iOS/Android testing are preferred.

Benefits

  • Competitive compensation and early equity at a venture-backed company.
  • Medical, dental, and vision coverage.
  • Three weeks of vacation, unlimited sick and mental health days, and a company-wide end-of-year shutdown.
  • $500 home-office setup stipend.
  • Unlimited token usage and access to AI tools.
  • High-impact environment with significant ownership and leadership opportunities.

Tech Stack

Rootly

About Rootly

51-200 employees
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