Twilio

Security Engineer, Incident Response

Twilio
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2 months ago
Remote, United KingdomMid Level
H1B Sponsor

Responsibilities

  • Lead and support responses to security events and incidents across Twilio’s global infrastructure, services, and applications.
  • Own the security incident lifecycle, including triage, containment, remediation, on-call response, and participation in incident root-cause analyses.
  • Document incidents and projects and create runbooks and standard operating procedures.
  • Collaborate across teams to address threats and improve security and reliability posture.
  • Develop scalable security response processes and automate manual security workflows.
  • Build relationships with internal customers to identify and facilitate solutions.
  • Provide mentorship and support that promotes team development and long-term success.

Requirements

  • At least 3 years of security incident response experience in a production cloud environment.
  • Subject-matter expertise in security issues and technologies, including advanced knowledge of service-oriented architectures and cloud security tools.
  • Ability to use AI for complex security incident response and deliver high-fidelity detections.
  • Experience working across a technology stack on difficult security challenges and initiatives.
  • Experience with SIEM platforms and extending their functionality.
  • Experience with SOAR tools and automating manual security processes.
  • Experience with AWS, GCP, or another large cloud platform.
  • Excellent written and verbal communication skills and the ability to influence and build relationships across the organization.
  • Desired qualifications include AI model security and posture management, GenAI and LLM-based threat response, forensic artifact and evidence triage, malware and trojan analysis, source-code analysis, and threat intelligence integration.

Benefits

  • Remote role based in Ireland or the U.K.
  • Occasional travel may be required for project or team in-person meetings.
  • Competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.
  • Volunteering and donation support.