Power Platform Customer Engineer
Sonata Software3 days ago
Singapore, SingaporeStaff+
Responsibilities
- Develop and maintain Power Apps solutions, especially model-driven applications, and architect custom Power Platform solutions.
- Develop Power Pages and configure, troubleshoot, and optimize Power Automate desktop flows.
- Integrate data from Dataverse, SharePoint, and other sources.
- Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center.
- Establish environment strategies, security roles, licensing, capacity planning, and Data Loss Prevention policies.
- Create and manage a Power Platform Center of Excellence and analyze Power Platform Admin Center and Microsoft 365 audit-log data.
- Provide technical training, troubleshoot complex application issues, and guide customers through architectural decisions.
- Support Dynamics 365 and Dynamics CRM administration, development, integrations, migrations, performance tuning, and environment health assessments.
- Engage with customers, key stakeholders, and cross-functional teams in a consulting-oriented role.
Requirements
- Intermediate-to-expert experience in Power Platform governance, administration, and Power Apps development, with the posting specifying an experience level of 10+.
- Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.
- Strong proficiency in Power Apps Canvas and model-driven apps, Power Automate cloud and desktop flows, Dataverse, Power Pages, and other Power Platform components.
- Demonstrated experience administering and supporting Power Platform in large-scale enterprise environments.
- Deep understanding of Dataverse, governance strategies, environment planning, security, licensing, capacity planning, DLP policies, and audit reporting.
- Knowledge of Application Lifecycle Management through Solutions and integration with Dataverse, SharePoint, and other data sources.
- Up-to-date knowledge of Dynamics 365 Customer Engagement modules, including Sales, Customer Service, Customer Insights - Journeys, and Field Service.
- Enterprise administration and development experience with Dynamics CRM on-premises, including infrastructure, deployment, customization, integrations, and cloud migration.
- Experience with CRM data models, forms, views, JavaScript, C# .NET, plugins, workflows, SQL, IIS, networking, client-side troubleshooting, and business application performance tuning.
- Advanced Microsoft certifications are preferred; customer-facing consulting experience is highly desirable.
- Strong analytical, collaboration, communication, stakeholder-engagement, troubleshooting, and continuous-learning abilities.
- Must be willing to work in shifts and travel within the country.
Benefits
- Opportunity to work on enterprise modernization and Power Platform solutions with a global Microsoft partner.
- Shift work and travel within the country are required practical logistics.
- Sonata Software is an equal opportunity employer and considers qualified applicants without regard to protected characteristics.
Tech Stack
Categories
Solutions Engineering