NEXTHINK Infrastructure Engineer
Truist Financial Corporation2 hours ago
Tokyo, JapanSenior
Responsibilities
- Design and build Nexthink dashboards, investigations, data models, campaigns, alerts, remote actions, and automation flows.
- Develop proactive remediation, self-healing, and automated workflows to improve endpoint visibility, performance, and incident prevention.
- Analyze endpoint data and create metrics dashboards covering digital employee experience, incident drivers, and performance issues.
- Design, implement, optimize, monitor, and troubleshoot enterprise infrastructure platforms and systems.
- Collaborate with engineering, Service Desk, EUC, Infrastructure, leadership, and business stakeholders to translate requirements into technical solutions.
- Support infrastructure governance, regulatory compliance, standards, documentation, and operational consistency.
- Provide technical guidance to lower-level technical professionals and support data-driven recommendations for leadership.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
- Minimum of five years of professional experience in infrastructure engineering.
- Strong knowledge of enterprise cloud, network, database, storage, platform, computing, and middleware technologies.
- Experience with Nexthink dashboards, investigations, remote actions, and campaigns is preferred.
- Four to seven or more years of experience in IT engineering, EUC, or IT operations is preferred.
- Proven ability to translate business requirements into technical solutions and communicate effectively with stakeholders.
- Strong experience with data visualization, dashboard design, scripting or automation such as PowerShell, and ITSM platforms such as ServiceNow is preferred.
- Experience working in Agile teams and supporting DevOps within an enterprise Agile framework is preferred.
Benefits
- Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan for eligible employees.
- At least 10 days of vacation during the first year, prorated by hire date and full-time or part-time status, plus 10 sick days and paid holidays.
- Depending on position and division, eligibility may include a defined benefit pension plan, restricted stock units, and deferred compensation.
- Regular employees working 20 or more hours per week are eligible for benefits, subject to specific plan and division eligibility.
Tech Stack
PowerShell
Categories