Junior QA Engineer (ServiceNow Tester)
DXC Technology1 day ago
Ho Chi Minh City, VietnamEntry Level
Responsibilities
- Analyze requirements, user stories, and functional specifications.
- Create and execute test cases, test scenarios, test scripts, and test plans.
- Perform functional, system integration, regression, web application, manual, and automated testing.
- Support user acceptance testing and validate ServiceNow workflows, forms, catalogs, and configurations.
- Identify, document, and track defects through resolution.
- Collaborate with Business Analysts, Developers, clients, business users, technical teams, and stakeholders.
- Prepare test reports and maintain testing documentation.
- Participate in Agile/Scrum ceremonies and project discussions.
- Ensure delivered solutions meet business requirements and quality standards.
Requirements
- Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
- Two years of experience in software testing or quality assurance.
- Experience testing web applications.
- Hands-on experience with manual and automated testing, including creating test cases and maintaining automated test scripts.
- Experience with at least one test automation tool or framework.
- Understanding of the Software Testing Life Cycle and defect management processes.
- Experience writing test cases and scenarios and executing test plans.
- Familiarity with Jira, Azure DevOps, or similar bug tracking tools.
- Basic understanding of Agile methodology.
- Strong analytical, problem-solving, and English communication skills.
- Ability to communicate effectively with clients, business users, and technical teams.
- ServiceNow exposure, ITSM and ITIL knowledge, API testing with Postman or SoapUI, ServiceNow ATF experience, and ServiceNow CSA certification or willingness to pursue certification are preferred.
Benefits
- Competitive salary package.
- Full salary-based Social Insurance, Health Insurance, and Unemployment Insurance contributions in accordance with Vietnamese law.
- Guaranteed 13th-month salary.
- 12 annual leave days, 6 personal leave days, 1 volunteer leave day, sick leave, maternity/paternity leave, and childcare leave.
- Premium healthcare insurance for employees and dependents.
- Employee Assistance Program and access to a Well-being Hub.
- Onboarding and continual development resources through DXC University, including sponsorship for professional certification exams.
- DXC Recognition rewards and recognition platform.
- Opportunities to work on global projects, collaborate with international teams, and pursue overseas assignments or relocation.
- Special allowances and gifts, including English/Japanese language allowances and life-event gifts.
- Annual team activities and company events.
- Collaborative, inclusive, and international work environment.
- Virtual-first interviews and onboarding, with a work model prioritizing in-person collaboration while offering flexibility.
Tech Stack
Postman
Categories
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.