Forward Deployed Engineer - EMEA
Tulip InterfacesResponsibilities
- Partner with plant-level and corporate stakeholders at customer sites, including operators, engineers, IT, quality, and operations leadership
- Lead the design, build, and deployment of customer-specific Tulip solutions in live manufacturing environments
- Integrate shop-floor systems and devices, including PLCs, MES/ERP, and quality systems
- Work with machine data, events, and production context such as orders, materials, and routings
- Troubleshoot complex issues spanning software, data, and operational workflows
- Own customer solutions technically and serve as the technical authority during deployments
- Advise on architecture, scalability, security, and reliability for regulated or high-availability environments
- Document solutions, share deployment learnings, and contribute to internal processes and best practices
- Represent customer needs to Product and Engineering teams and help turn customer-specific solutions into reusable product capabilities
Requirements
- At least 5 years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, including at least 4 years in direct customer-facing or consulting roles
- Experience with Operations Technology such as MES, ERP, quality, or production systems, with architecture and implementation experience strongly preferred
- Experience integrating systems and devices in manufacturing environments
- Strong understanding of manufacturing workflows, quality, traceability, and operational constraints
- Ability to lead complex technical or operational initiatives end to end and identify improvement opportunities on a shop floor
- Strong project management, organization, communication, creative problem-solving, and strategic delivery skills
- Ability to conduct technically deep customer conversations, learn quickly, and lead in ambiguous environments
- BS degree in Engineering or a related technical field, or equivalent experience
- Ability to travel up to 50%
Benefits
- Company equity and a competitive benefits package including health, dental, vision, disability, life, AD&D, FSA, commuter benefits, parental leave, and 401(k)
- Flexible work schedule and unlimited vacation policy
- Virtual company events, happy hours, fitness subsidies, and an inclusive dog-friendly office
- The role is located 50% of the time at a client location and requires up to 50% travel
Categories
About Tulip Interfaces
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore. Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.