about 3 hours ago
Remote, United StatesSenior / Staff+
H1B Sponsor
Responsibilities
- Discover agency problems onsite and translate them into buildable solutions.
- Design and ship working tools on Axon's platform, including AI agents and workflows.
- Iterate in the field until adoption sticks and document patterns for reuse.
- Build and deploy AI-powered workflows that address specific agency needs.
- Assess workflows onsite and define what to build based on identified friction.
- Capture customer insights and share field intelligence with Product and Engineering.
- Maintain a consistent onsite presence to track customer success metrics.
Requirements
- 8+ years of experience in customer-facing technical roles or complex deployment environments.
- Proven experience in building working automations, agents, and integrations.
- Strong communication skills with technical teams and senior stakeholders.
- Ability to navigate competing priorities in fast-changing environments.
- Comfort working across hardware, software, cloud, and AI-enabled technologies.
- Ability to obtain and maintain CJIS compliance.
Benefits
- Competitive salary and 401(k) with employer match.
- Discretionary paid time off and paid parental leave.
- Medical, dental, and vision plans.
- Fitness programs and emotional wellness support.
- Learning and development programs.