Principal, Technical Architect
Salesforce1 day ago
São Paulo, BrazilStaff+
Responsibilities
- Partner with CIOs, CTOs, and chief architects at Fortune 1000 companies on AI-powered enterprise transformation.
- Define scalable architectural patterns for Salesforce, Agentforce, Data Cloud, Industry Clouds, integrations, and enterprise AI services.
- Lead modernization efforts connecting legacy enterprise systems with cloud-native infrastructure and AI services.
- Design and govern Agentforce architectures, including agentic workflows, multi-agent orchestration, and agent lifecycle management.
- Define responsible AI governance frameworks covering model risk, bias evaluation, compliance, auditability, and ethical guardrails.
- Provide architectural governance and delivery oversight for complex implementations.
- Support strategic pre-sales engagements and influence enterprise architecture decisions for high-value pursuits.
- Publish architecture blueprints, transformation guides, and reference models.
- Collaborate with Product and Engineering teams to influence the Salesforce platform roadmap.
- Build and grow a global community of architects across customers, system integrators, and ISVs.
Requirements
- 8+ years of experience in enterprise architecture, platform strategy, or technical advisory roles focused on cloud transformation and AI integration.
- Deep expertise in Salesforce architecture, including Agentforce, Data Cloud, Einstein AI, and Industry Cloud implementations at global scale.
- Experience engaging and influencing C-level leadership at Fortune 1000 companies.
- Hands-on knowledge of predictive modeling, LLMs, automation, AI/ML, and ethical AI practices.
- Strong understanding of data governance, integration patterns, and multi-org or hybrid cloud architectures.
- Experience with Agentforce and Agent Builder, including designing, deploying, and governing autonomous enterprise agents.
- Hands-on experience with integration platforms, particularly MuleSoft, and robust data and API strategy design.
- Industry expertise in one or more sectors such as financial services, retail, manufacturing, or healthcare.
- Experience in consulting, advisory, CTO/CIO-facing, system integrator, platform vendor, or enterprise IT roles is preferred.
- Familiarity with enterprise architecture frameworks such as TOGAF and SAFe is preferred.
- Exceptional communication skills, executive presence, mentoring ability, and community-building experience.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- Salesforce provides reasonable accommodations during the application and recruiting process.
- The role supports a global customer and partner architecture community; work arrangement and compensation details are not stated.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.