1 day ago
Mexico City, MexicoSenior
Responsibilities
- Maintain service reliability and meet availability, performance, and recovery objectives.
- Prevent and resolve incidents, identify root causes, and implement permanent improvements.
- Automate build, testing, and deployment processes.
- Prepare infrastructure for growth while considering capacity, workload, performance, security, and resilience.
- Reduce technical debt and repetitive operational work through continuous improvement and automation.
- Own services end to end from development through production support.
- Promote continuous delivery and DevSecOps practices through small, frequent, low-risk changes.
- Lead post-incident reviews, continuity exercises, and disaster-recovery activities.
- Provide technical expertise and guidance to other teams.
Requirements
- Experience as a Site Reliability Engineer and in DevOps.
- Experience with programming, CI/CD, production support, cloud technologies, infrastructure, and troubleshooting.
- Experience with Docker, Kubernetes, Jenkins, GitHub, Splunk, Datadog, and AppDynamics.
- Operational mindset with ownership of production services and focus on resilience.
- Bias toward action, evidence-based decision-making, and completing deliverables.
- Strong collaboration, technical leadership, and communication skills.
- Ability to coordinate incidents, explain solutions, and drive improvements across teams.
Benefits
- Additional paid leave for weddings, family additions, and bereavement.
- Flexible working and opportunities for continuous professional development and career growth.
- Inclusive and diverse workplace with equal-opportunity employment practices.
- Role based in Mexico; specific work arrangement was not stated.
Tech Stack
Categories
DevOpsSite Reliability
About HSBC
HSBC is a global bank that provides retail, commercial and investment banking, payments, and wealth management to individuals, SMEs, and multinationals. It earns fees, interest income, and trading revenues through branches and digital platforms across major markets. Headquartered in London, it serves over 40 million customers in 58 countries and is listed in London, Hong Kong, New York, and Bermuda.