Senior Systems Developer
Thermo Fisher Scientific4 days ago
Remote, India +3 moreSenior
Responsibilities
- Provide senior-level L3 technical support and resolve complex Clarity PPM incidents, production issues, integrations, data problems, and application processes.
- Design, develop, configure, test, deploy, and maintain Clarity enhancements, custom code, reports, portlets, workflows, interfaces, and technical solutions.
- Develop and maintain GEL scripts, NSQL queries, SQL, XOG integrations, REST APIs, XML integrations, batch processes, and related application components.
- Lead root-cause analysis, performance analysis, technical testing, defect resolution, production validation, and application troubleshooting.
- Lead or support Clarity upgrades, patches, hot fixes, releases, deployments, rollback planning, and post-deployment validation.
- Coordinate with Broadcom, infrastructure teams, middleware teams, and DBAs on product defects, application-server issues, database issues, and technical escalations.
- Maintain runbooks, system diagrams, troubleshooting procedures, deployment instructions, rollback plans, validation results, audit evidence, and change records.
- Support SOX controls, segregation-of-duties requirements, audits, disaster recovery planning, application restoration, and recovery validation.
- Mentor developers and administrators, transfer Clarity technical knowledge, and serve as the primary internal Clarity technical SME.
- Participate in 16x5 operational support, P1/P2 on-call rotations, weekend maintenance, and third-shift support.
Requirements
- Advanced degree plus 3 years of experience, or a bachelor's degree plus 5 years of professional software development experience, preferably in Computer Science, Software Engineering, Information Technology, or a related technical field.
- Advanced hands-on Clarity PPM technical development, configuration, administration, and L3 production support experience.
- Strong experience with enterprise business applications, production troubleshooting, application development, configuration, integrations, technical support, upgrades, patches, releases, and deployments.
- Advanced proficiency with GEL scripting, NSQL, and SQL, plus strong proficiency with XOG, REST APIs, XML, web services, and enterprise application integrations.
- Advanced experience with Clarity custom content, including reports, portlets, workflows, processes, views, and customer-specific functionality.
- Strong working knowledge of Oracle and/or SQL Server, Linux, and Apache Tomcat for application-level troubleshooting and coordination with infrastructure or middleware teams.
- Experience with root-cause analysis, complex production issue resolution, controlled change management, SOX environments, audit evidence, and production access requirements.
- Ability to perform technical testing, support performance analysis and disaster recovery activities, document solutions, mentor team members, and communicate effectively.
- Ability to support extended-hours operations, weekend maintenance, third-shift work, and on-call responsibilities.
Benefits
- Third-shift schedule: India 05:30 PM–02:30 AM IST or Philippines 08:00 PM–05:00 AM PHT.
- Participation in a 16x5 operational support model and P1/P2 on-call rotation.
- Weekend upgrades, patches, releases, deployments, and maintenance activities are required.
About Thermo Fisher Scientific
Thermo Fisher Scientific builds analytical instruments, lab equipment and consumables, specialty diagnostics, and provides pharma services (CDMO and clinical research) for biotech, pharma, academic, and healthcare customers. It earns revenue through product sales, e-commerce distribution (Fisher Scientific), and contract services under brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Patheon, and PPD. Headquartered in Waltham, MA, it is publicly traded on the NYSE (TMO) and was created by the 2006 merger of Thermo Electron and Fisher Scientific.