10 months ago
Washington, DC, USAEntry Level
Base Salary
$110k - $147k/yr
Responsibilities
- Respond to and triage support requests from internal and external teams.
- Guide customer engineers and unblock workflows on Palantir’s platform.
- Build with Foundry and AIP to improve enablement operations and solve novel problems.
- Collaborate with Product Development teams on workflow problems, product issues, and product improvements.
- Partner with Business teams to understand and meet customer needs.
- Participate in a 24/7 on-call rotation for critical customer-facing incidents.
- Act as a first responder to problems and coordinate the necessary expertise to resolve them.
Requirements
- Background in Data Science, Computer Science, Engineering, or STEM, or equivalent relevant practical experience in a technical or engineering role.
- Proficiency with one or more programming languages or data engineering frameworks such as Python, SQL, Spark, Java, C++, TypeScript, or JavaScript.
- Ability to learn continuously, work independently, and make decisions with minimal supervision.
- Excellent written and verbal communication skills for working with technical and non-technical stakeholders.
- Strong creative problem-solving skills and comfort working in rapidly changing environments.
Benefits
- Medical, dental, vision, voluntary life, basic life, AD&D, and disability insurance are available.
- Commuter benefits and relocation assistance are provided.
- Paid time off is take-what-you-need and not accrual based, with two additional weeks built into year-end subject to business needs.
- Ten paid holidays are provided annually.
- Supportive leave programs, paid parental leave, subsidized backup care, and fertility and family-building benefits are available.
- A new-child expense stipend and access to a 401(k) plan are provided.
- Employees are encouraged to work from company offices; many teams offer hybrid work one or two days per week, with limited exceptional remote arrangements.
Categories
Forward Deployed
About Palantir
AI-powered automation for every decision. At Palantir, our software powers AI-driven decisions in critical government and commercial enterprises in the West, from the factory floors to the front lines. Our platforms feature advanced tools for data protection, governance, responsible use of AI, and civilian protection capabilities for defense applications. Dominate your most complex problems with Palantir.