1 day ago
Amsterdam, NetherlandsSenior
Responsibilities
- Join Account Executives on discovery and demo calls, uncover technical requirements, and map customer workflows to WeTravel.
- Scope integrations and migrations, complete technical and security questionnaires, and build tailored demos and proofs of concept.
- Guide customers and developers through integrations, data migrations, inventory setups, troubleshooting, and go-live.
- Write reusable scripts, prototypes, sample applications, Postman collections, and Zapier flows to unblock customers.
- Represent customer integration needs in product and engineering planning and influence the public API and webhook roadmap.
- Create and maintain integration documentation, playbooks, reference implementations, and internal knowledge resources.
- Use AI tools to automate repetitive work such as ticket triage and integration code generation.
Requirements
- 7+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Technical Account Manager, or Integration Engineer.
- Hands-on fluency with REST APIs, webhooks, JSON, API keys, OAuth, API documentation, and request debugging.
- Experience designing, troubleshooting, and optimizing automated workflows with integration tools such as Zapier.
- Ability to write scripts and prototypes in at least one of JavaScript/TypeScript, Python, Ruby, or Go.
- Experience leading technical discovery and demos and owning customer implementations through go-live.
- Ability to explain complex technical topics to non-technical audiences and translate customer needs into engineering requirements.
- Strong judgment about when to create a customer-specific solution versus a reusable platform capability.
- Excellent English communication skills and experience working in multicultural, distributed teams.
- Experience using AI assistants such as Claude, Cursor, or ChatGPT.
- Preferred: experience with travel, tourism, booking platforms, inventory and availability setups, payments, accounting, analytics, CRM integrations, API design, or developer-platform roadmaps.
Benefits
- Competitive salary.
- Unlimited paid time off through the Time to Recharge policy.
- Remote work for a maximum of 4 weeks per calendar year, with an Amsterdam office near Rokin metro.
- Two-week cross-functional onboarding program.
- Cycle-to-work scheme or commuting reimbursement.
- Monday and Thursday lunches and after-work social events.
- Extensive paid family leave and three paid volunteer days per year.
- Cutting-edge equipment and tools.
- Employer-sponsored pension plan with a 2% employer contribution.
- 10% group discount on supplementary health insurance for eligible employees and family members.
- Discounted personal hotel and flight bookings through the Booking Marketplace.
- International, travel-focused team environment.
Tech Stack
Categories
Solutions Engineering
About WeTravel
WeTravel builds a payment and booking platform for multi-day and group travel businesses, with tools for custom itineraries, deposits, installment plans, and supplier payouts. It monetizes through software subscriptions and payment processing fees. Founded in 2016 and headquartered in San Francisco, it serves tour operators, retreat organizers, and student-trip providers worldwide, with growing adoption across Europe, including the UK, Ireland, and Italy.