9 hours ago
Base Salary
$192k - $240k/yr
Responsibilities
- Own and improve the company-wide on-call experience by establishing best practices and building supporting platforms.
- Define incident-response processes and design and implement software that streamlines incident management.
- Contribute to post-mortems, facilitate blameless incident reviews, and identify systemic improvements from operational learnings.
- Train new and existing on-call engineers on incident-management and post-mortem processes.
- Provide technical leadership and coaching through design reviews, collaborative problem-solving, and operational excellence practices.
- Lead cross-functional initiatives that improve reliability and operational excellence across Datadog.
Requirements
- At least 5 years of experience building software that solves real user problems.
- Experience designing features, participating in code and technical design reviews, and developing primarily in Go and Python with some TypeScript.
- Experience building or operating distributed systems, familiarity with Kubernetes, and understanding of complex failure modes.
- Ability to independently own ambiguous technical problems from design through delivery while balancing quality and pragmatic execution.
- Experience analyzing incidents, identifying systemic risks, participating in on-call rotations, and improving incident-response processes.
- Incident commander or incident coordinator experience is a plus.
- Experience mentoring engineers, leading cross-functional initiatives, and influencing technical direction without formal authority.
- Strong empathy, collaboration, and English communication skills.
- Candidates may come from software engineering, site reliability engineering, production engineering, infrastructure, or related reliable-systems backgrounds.
Benefits
- Hybrid workplace with flexibility intended to support work-life harmony.
- New-hire stock equity through RSUs and an employee stock purchase plan.
- Continuous professional development, product training, career pathing, and mentoring programs.
- Inclusive culture, employee resource groups, and internal inclusion discussions.
- Global mental-health benefits for employees and dependents age six and older.
- Healthcare, dental, parental planning, mental-health benefits, 401(k) with match, paid time off, fitness reimbursements, and discounted employee stock purchase plan.
Tech Stack
Categories
Site Reliability
About Datadog
Datadog builds a SaaS observability and security platform that monitors infrastructure, applications, logs, and services for engineering and DevOps teams. Its products include infrastructure monitoring, APM, log management, real user monitoring, and cloud security, sold via subscriptions and used across cloud-native and hybrid environments. Founded in 2010 and headquartered in New York City, Datadog is a public company trading on NASDAQ under the ticker DDOG.