3 months ago
Berlin, GermanyStaff+
Responsibilities
- Own the technical security engineering strategy across Parloa’s platform, infrastructure, and AI/ML systems.
- Lead threat modeling and architecture reviews, including for LLM-based and voice/chat AI pipelines.
- Drive secure-by-design practices throughout the software development lifecycle in partnership with engineering teams.
- Design and improve detection, monitoring, and incident response capabilities across cloud and AI infrastructure.
- Guide security architecture for multi-tenant systems and sensitive enterprise customer data flows.
- Support SOC 2 and ISO 27001 compliance by ensuring technical controls are sound and documented.
- Mentor senior engineers and security practitioners and build security capability across the organization.
- Serve as a trusted technical security voice for enterprise customers and partners.
- Track emerging threats to AI and voice/chat systems and develop proactive mitigations.
Requirements
- 15+ years of security engineering experience with demonstrated impact at Staff or Principal level.
- Deep expertise in application security and/or cloud security, threat modeling, and secure architecture for distributed, cloud-native systems.
- Hands-on experience with cloud security across AWS, GCP, or Azure and container orchestration with Kubernetes.
- Strong understanding of identity and access management, encryption, and secure data handling at enterprise scale.
- Experience securing systems that handle sensitive or regulated data, ideally including GDPR or similar frameworks.
- Track record of driving security strategy and influencing engineering culture across an organization.
- Strong communication skills for explaining security risks and trade-offs to engineers, leadership, and customers.
- Curiosity about AI systems and willingness to address emerging security challenges.
Benefits
- Work at a fast-growing enterprise conversational AI company backed by leading global investors.
- Equal opportunity employer with a commitment to data protection, GDPR, and ISO 27001 compliance.
- The role includes a multi-stage recruiting process: recruiter interview, technical peer interview, expert interviews, and bar raiser.
Tech Stack
Categories
About Parloa
Parloa builds an enterprise platform to design, deploy, and manage AI voice and chat agents for customer service across telephony and digital channels. It sells its software as SaaS and in customer-controlled environments, integrating with contact center systems and automating conversations, routing, and transactions. Founded in 2018 and headquartered in Berlin, the privately held company serves global brands including Booking.com, Allianz, SAP, TUI, and HealthEquity.