Sr Software Engineer
ServiceNow5 hours ago
Base Salary
$129k - $219k/yr
Responsibilities
- Build production-quality components for evidence ingestion, connectors, entity resolution, graph construction, and probability modeling.
- Design, build, test, and operate production ML components with strong engineering fundamentals.
- Own correctness and reliability through testing, evaluation, observability, and component metrics.
- Develop data and model plumbing for graph accuracy, entity-resolution quality, evidence provenance, and decay.
- Translate ambiguous requirements into working code and contribute to architecture and code reviews.
- Prototype AI capabilities against cybersecurity problems and apply AI safety, security, and guardrail practices.
- Partner with product, security R&D, and SecOps to understand and solve cybersecurity problems.
Requirements
- 3+ years of software engineering experience or equivalent practical experience.
- Experience designing and delivering production software systems and taking prototypes into reliable, maintainable solutions.
- Hands-on experience building or integrating production or near-production ML- or LLM-powered applications.
- Experience with LLMs, RAG, embeddings, vector search, agentic workflows, model evaluation, or AI observability.
- Strong programming experience in Python and/or Java, Go, or a similar language.
- Working knowledge of cloud-native technologies, distributed systems, APIs, databases, graph systems, and scalable architectures.
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical discipline, or equivalent practical experience.
- Interest in or experience with cybersecurity areas such as vulnerability management, identity security, threat detection, or risk prioritization.
- Experience with AI-assisted development tools, coding agents, AI evaluation, safety, or guardrails is preferred.
- Cybersecurity or security-product experience is preferred.
Benefits
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible work persona within ServiceNow’s distributed work model.
- Regular employee position in the AMS - North America and Canada region.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.