Site Reliability Engineer II
Mastercard1 day ago
Pune, IndiaMid Level
Responsibilities
- Provide day-to-day usage and configuration support for application performance and digital experience monitoring tools.
- Create and update detailed technical documentation.
- Partner with technical leads and other engineers on monitoring and reliability initiatives.
- Discuss specific monitoring needs with internal customers and management.
- Balance new build work with day-to-day operational maintenance.
- Participate in an on-call rotation for off-hours emergency support.
Requirements
- Experience with one or more application performance management tools such as Dynatrace, AppDynamics, or Datadog.
- Strong familiarity with Dynatrace is preferred.
- Ability to confidently navigate a Linux environment.
- Ability to use and revise basic automation scripts in Python, Perl, or Bash.
- Familiarity with foundational distributed application concepts.
- Familiarity with synthetic end-user monitoring of web application availability and performance using tools such as Dynatrace, Datadog, New Relic, or Pingdom.
- Familiarity with Kubernetes and public cloud platforms such as Amazon Web Services and Microsoft Azure.
- Strong communication and time-management skills.
Tech Stack
Categories
Site Reliability
About Mastercard
Mastercard builds and operates a global payments network used by banks, merchants, fintechs, and governments, offering card processing, real-time payments, tokenization, and fraud/risk services. It generates revenue from transaction processing and assessment/service fees across more than 200 countries and territories. Founded in 1966 and headquartered in Purchase, New York, Mastercard is a public company listed on the NYSE (ticker: MA).