6 days ago
Responsibilities
- Act as a trusted advisor by translating customer challenges into AI solutions tied to high-ROI business outcomes.
- Lead architectural design and customer engagements for Copilot Chat, Agents, and M365 Copilot.
- Drive adoption, sustained usage, customer success, renewal, and business value realization.
- Apply Copilot prompt engineering and agent-building expertise to support AI at scale.
- Partner with technical and sales teams to identify growth opportunities and develop tailored solutions.
- Support customer AI transformation through communities, intellectual property creation and reuse, change management, and adoption activities.
- Share customer insights, feedback, and success stories to inform internal strategy and execution.
Requirements
- Bachelor’s degree in a relevant field and several years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, architecture, practice development, or consulting, or equivalent experience.
- Fluency in English and Norwegian for business use.
- Experience or interest in change management and business transformation.
- Preferred experience with Copilot Chat, Agents, M365 Copilot, or competing technologies.
- Several years of customer-facing and technical project experience are preferred.
- Cloud or technical certifications, such as Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, or security certifications, are preferred.
- Experience with change management and adoption frameworks such as PROSCI is preferred.
- A relevant bachelor’s degree with solid experience, or a relevant master’s degree with solid experience, is also accepted.
Benefits
- Flexible work arrangement with up to 50% work from home.
- The role may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled.
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.