1 month ago
Copenhagen, Denmark +3 moreSenior
Responsibilities
- Partner with Account Executives to identify and qualify solutions that deliver strong customer return on investment.
- Serve as a technical advisor and trusted consultant to enterprise prospects and customers.
- Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
- Architect generative AI experiences for customers’ end users.
- Create tailored demonstrations using the Decagon platform.
- Communicate technical concepts to diverse executive, business, and engineering stakeholders.
Requirements
- 4–6 years of customer-facing experience in a sales engineering or pre-sales role.
- Experience partnering with Account Executives to discover and qualify customer solutions.
- Ability to create and architect generative AI experiences for end users.
- Ability to develop custom demonstrations using the Decagon platform.
- Ability to communicate complex technical concepts clearly to C-level decision-makers, business users, and engineering stakeholders.
- Strong interpersonal and teamwork skills.
- Functional understanding of go-to-market systems and workflows.
- 2+ years of AI sales engineering experience preferred.
- Experience in a high-growth startup environment preferred.
Benefits
- Take-what-you-need vacation policy; UK employees receive 25 days of statutory leave.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan, such as a 401(k) or pension.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Daily lunches and snacks in the office.
- Full-time, in-office work arrangement.
Categories
Solutions Engineering
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.