Principal SRE
Backblaze External Website13 hours ago
Base Salary
$215k - $250k/yr
Responsibilities
- Own availability, durability, and reliability outcomes for critical production services.
- Define and improve SLIs, SLOs, error budgets, alerting, monitoring, logging, and service health metrics.
- Participate in leadership on-call rotations, incident response, post-incident reviews, and ITIL/OSS operational processes.
- Design automation, infrastructure-as-code, configuration management, and scripts to reduce operational toil.
- Collaborate on storage architecture, performance expectations, resilient system design, and platform stability.
- Lead cross-functional efforts to identify observability and operational gaps, prioritize improvements, and promote reliability practices.
- Partner with engineering, product, operations, customer success, executives, customers, vendors, and service providers.
- Document systems, develop runbooks, share operational learnings, and help grow a reliability-focused engineering culture.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- 10+ years of experience in site reliability, systems engineering, or operations; experience with hyperscalers is preferred.
- Experience with large-scale production systems, operational procedures, and runbooks.
- Strong Linux systems administration and troubleshooting skills.
- Knowledge of storage systems, performance, sharding, storage algorithms, and IPVS load balancing.
- Experience with monitoring, alerting, incident response, root cause analysis, security-minded operations, patching, and hardening.
- Proficiency in at least one of Python, Bash, or Go.
- Experience with Kubernetes, Docker, and a Kubernetes/Vitess-on-K8s environment, including kubectl, mysqlsh, and Vitess keyspaces.
- Experience with HashiCorp products including Nomad, Vault, and Terraform.
- Preferred experience in SaaS, service provider, distributed systems, cloud platforms such as AWS, GCP, or Azure, and ITIL/OSS and SLO/SLA practices.
- Ability to leverage AI tools to improve platform stability and scalability.
Benefits
- Healthcare for family, including dental and vision.
- 401K, RSU grants for full-time employees, and an ESPP program.
- Flexible vacation policy, maternity and paternity leave, and fertility treatment and support.
- MacBook Pro for work and a stipend to personalize the workstation.
- Childcare bonus, learning and development program, and commuter benefits.
- Culture supporting a healthy work-life balance.
- US-based pay range of $215,000 to $250,000 per year.
Tech Stack
AnsibleAWSAzureBashDockerGoGoogle Cloud PlatformGrafanaJenkinsKubernetesLinuxPrometheusPythonTerraform
Categories
Site Reliability
About Backblaze External Website
Backblaze provides cloud storage and backup services for businesses, developers, and individuals, centered on its B2 S3‑compatible object storage and Computer Backup offerings. It also offers B2 Overdrive for high‑throughput AI/GPU data pipelines and B2 Neo for white‑label enterprise storage, sold on usage-based and subscription pricing. Founded in 2007 and headquartered in San Mateo, the NASDAQ‑listed company (BLZE) serves 500,000+ customers across 175 countries.