Red Hat

AI/ML Customer Engineer

Red Hat
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23 hours ago
Singapore (city not specified)Senior

Responsibilities

  • Design and build comprehensive, production-ready AI architecture blueprints and reference codebases.
  • Package repeatable and extensible architectures as open-source AI Quickstarts for real-world industry problems.
  • Collaborate with external engineering teams and technology partners to validate joint architectures and integrations.
  • Design automated testing, evaluation harnesses, and system telemetry for performance and model-quality measurement.
  • Incorporate data privacy, secure network perimeters, localized hosting, and compliance requirements into solution designs.
  • Develop solutions for enterprise AI workflows without owning the final hands-on production deployment.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Computer Engineering, or a related quantitative field.
  • Hands-on proficiency in Python for machine learning and systems programming.
  • Strong software engineering fundamentals, including clean code, TDD, CI/CD automation, and Git workflows.
  • Familiarity with Go or C/C++ is highly preferred.
  • Strong familiarity with PyTorch and NLP/vision ecosystems such as Hugging Face Transformers, datasets, and tokenizers.
  • Practical experience deploying containerized applications on Kubernetes or comparable enterprise container orchestration platforms.
  • Conceptual and hands-on understanding of model serving lifecycles, data ingestion, and automated packaging.
  • Experience in some combination of distributed computing, workflow orchestration, unstructured data parsing, vector databases, generative AI, agentic architectures, model fine-tuning, model serving, runtime optimization, heterogeneous hardware, or regulated deployments.
  • Clear English communication skills and the ability to explain complex technical architectures to engineers and technical stakeholders.
  • Experience in regulated industries such as financial services, public sector, healthcare, telecommunications, or manufacturing is advantageous.

Benefits

  • Technical career progression is based on engineering impact, architectural depth, and autonomous delivery rather than people management.
  • Opportunity to contribute open-source AI Quickstarts and solution blueprints used by the wider community.
  • Exposure to emerging hardware platforms, agentic runtimes, and localized enterprise software stacks.
  • Red Hat supports flexible work environments ranging from in-office and office-flex to fully remote, depending on role requirements.
  • Red Hat provides reasonable accommodations to applicants with disabilities.

Tech Stack

CC++GitGoHugging Face TransformersKubernetesMLflowPythonPyTorch

Categories

Solutions Engineering
Red Hat

About Red Hat

10,000+ employees

Red Hat builds enterprise open-source software, including Red Hat Enterprise Linux, OpenShift for Kubernetes, and Ansible automation, sold via subscriptions with support, training, and consulting. It serves large enterprises and public-sector organizations running hybrid and multi-cloud infrastructure and modern application platforms. Founded in 1993 and headquartered in Raleigh, North Carolina, Red Hat operates as an independent subsidiary of IBM.

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