1 day ago
Romania (city not specified) or Egypt (city not specified)Senior
Responsibilities
- Partner with customers and internal teams to understand deployment requirements, identify gaps, and create actionable implementation plans.
- Guide customers and partners through onboarding, validation, integration, and adoption activities.
- Analyze customer feedback, deployment signals, and usage insights to improve repeatable delivery processes and customer outcomes.
- Coordinate with product, engineering, support, and partner teams to resolve issues and maintain stakeholder alignment.
- Help customers monitor product usage and integration health, anticipate change impacts, and coordinate plans that minimize disruption.
Requirements
- Experience in technical consulting, IT administration, technical support, project management, or customer success with a degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field, or equivalent professional experience.
- Experience deploying, adopting, or supporting Microsoft cloud technologies in complex customer environments.
- Technical breadth across Microsoft 365, Security, Endpoint Management, Windows 365, Copilot, Agents, Identity, and Data Protection.
- Deep technical expertise at approximately Level 400 in either Security or Copilot technologies.
- Experience diagnosing technical challenges, managing deployment dependencies, and removing blockers to customer adoption.
- Customer-facing experience translating complex technical concepts into practical recommendations and business value.
- Ability to collaborate with and influence technical, business, and virtual teams.
- Preferred experience with cloud, infrastructure, or Microsoft platform technologies; customer-facing IT work; relationship management or customer success; complex, multi-workload cloud deployments; AI and Copilot adoption; enterprise security; identity; compliance; endpoint management; data protection; scalable technical guidance; reusable delivery practices; enablement; or project management.
Benefits
- The typical base pay range is lei 199,400.00–lei 347,800.00 per year in Romania.
- Certain roles may be eligible for benefits and other compensation.
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.