Senior Manager Solution Engineering Specialisation EMEA SMB
Salesforce23 hours ago
Dublin, IrelandStaff+
Responsibilities
- Build, mentor, and scale a team of 10+ senior Solution Engineers and Architects.
- Set technical standards, playbooks, solution design practices, and customer engagement best practices.
- Conduct 1:1s, performance reviews, career planning, coaching, recruitment, and talent development.
- Partner with C-level executives and technical leaders to architect solutions and advise on AI and digital transformation strategies.
- Lead complex proof-of-concept initiatives, technical evaluations, executive presentations, and technical demonstrations.
- Collaborate with Product, Engineering, Marketing, Research, Sales, Customer Success, and Forward Deployment Engineering teams.
- Develop reusable solution patterns, reference architectures, technical assets, enablement materials, and thought leadership content.
- Contribute to go-to-market strategy, account planning, opportunity qualification, positioning, pipeline generation, and revenue growth.
- Represent Salesforce at conferences, customer events, and technical forums.
Requirements
- 10+ years of experience in technical pre-sales, solution architecture, or technical consulting, equivalent to 120 months.
- 5+ years of experience managing and developing high-performing technical teams, equivalent to 60 months.
- Proven experience closing complex deals of $500K+ ACV and contributing to revenue targets and business growth.
- Experience across industry verticals, enterprise clients, and start-up environments.
- Deep expertise in AI/ML systems, large language models, cloud architecture, enterprise integration, APIs, and integration patterns.
- Hands-on experience with Python, SQL, REST APIs, and AWS, Azure, or GCP.
- Ability to architect solutions across multiple technologies and vendor ecosystems.
- Exceptional executive presence, communication skills, technical leadership, and ability to influence without authority.
- Understanding of enterprise sales cycles, procurement, commercial negotiations, solution pricing, sizing, and commercial modeling.
- Preferred qualifications include a graduate degree in Computer Science, Engineering, or a related field; AI/ML model training, fine-tuning, and deployment experience; technical publications, patents, or open-source contributions; relevant cloud certifications; industry expertise; regulatory compliance experience; consulting or professional services experience; and experience managing managers or distributed teams.
Benefits
- Hybrid work in the Dublin hub with a minimum of 3 days per week in the office.
- Customer and proof-of-concept schedules may require additional office or customer-site presence.
- New-hire onboarding recommends 4–5 days per week in the office during the first 90 days.
- Domestic travel of approximately 20–30% and international travel of approximately 5–15%, with increased travel during quarter-end, product launches, and conference periods.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.