Pre-Sales Lead Technical Architect, SMB
InformaticaResponsibilities
- Partner with EMEA SMB customers, sales teams, and solution engineering teams to solve technical challenges using Salesforce solutions.
- Build trusted-advisor relationships with CIOs, CTOs, CISOs, and their teams while guiding Salesforce integration and technology strategy.
- Present Salesforce platform capabilities, hosting infrastructure, security, and integration capabilities to technical and executive audiences.
- Conduct architecture and technical workshops and provide recommendations aligned with customer business objectives.
- Lead technical proofs of concept by translating customer requirements into working demonstrations.
- Translate business requirements into Salesforce-based solution architectures and implementation and adoption roadmaps.
- Manage customer technical due diligence and risk management processes.
- Lead the SMB Technical Architect Community and enable less technical solutions colleagues.
- Collaborate with alliances, sales programs, product, and product marketing stakeholders on internal and external initiatives.
- Mentor, teach, and guide junior and less technical team members and account executives.
- Complete relevant product, sales, procedural training, and certifications.
- Meet quarterly and annual objectives and travel occasionally as needed.
Requirements
- At least 5 years of experience in system architecture, solution engineering, or technical architecture, or more than 4 years in SME/SMB or technology startup operations, consulting, implementation management, pre-sales, or solution engineering.
- Ability to understand business and IT requirements, translate them into compelling solutions, and present recommendations to executive, technical, and business audiences.
- Deep knowledge of enterprise software applications and delivery, including coding, databases, web and mobile applications, application lifecycle management, integration, enterprise data management, process orchestration, and security principles.
- Coding experience and willingness to work with technologies such as Apex, Node, Go, R, Java, C#, JavaScript, Python, and Ruby.
- Understanding of cloud platform architecture, including SaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
- Strong oral, written, presentation, interpersonal communication, relationship-building, strategic thinking, and time-management skills.
- Ability to support multiple concurrent projects and communicate comfortably with executive audiences.
- Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, another STEM field, or equivalent work experience.
- Willingness and ability to travel occasionally.
- Preferred experience building, implementing, administering, or maintaining enterprise software in roles such as software engineer, system architect, implementation architect, or integration architect.
- Preferred understanding of risk mitigation, compliance, and security.
- Preferred experience with design thinking, persona-based discovery, or other innovation techniques.
- Industry experience in a specific field, vertical, or market segment is helpful.
- Knowledge of the Salesforce platform, Salesforce Certifications, and/or Trailhead Superbadges is preferred.
- Fluency in English is required; additional European languages are a plus.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role is based in the EMEA region and requires occasional travel.
- Salesforce provides accommodations during the application and recruiting process upon request.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com