3 months ago
Singapore, SingaporeMid Level
Responsibilities
- Serve as the primary technical point of contact for enterprise customers during pre- and post-sales engagements.
- Lead architecture reviews and explain how Rogo integrates with customer infrastructure.
- Support complex enterprise deals by providing architectural guidance, technical validation, and responses to technical objections.
- Evaluate deployment models, security controls, and integration approaches with customers.
- Guide onboarding, deployment, and early adoption while coordinating technical issue resolution with Engineering.
- Manage ongoing technical communications about product releases, upsells, and incremental reviews.
- Partner with Engineering, Product, and Customer Success to represent customer needs and improve deployment patterns and documentation.
Requirements
- 4+ years of experience in customer-facing technical roles such as Solutions Architect, Technical Account Manager, Infrastructure Architect, or similar.
- Strong foundation in cloud infrastructure, networking, and security concepts.
- Experience with one or more major cloud platforms: AWS, Azure, or GCP.
- Understanding of enterprise infrastructure, identity and access management, networking, and security best practices.
- Ability to lead architecture and security discussions with enterprise technical stakeholders and diagnose infrastructure and integration challenges at a systems level.
- Strong communication skills, executive presence, commercial judgment, organization, ownership, and follow-through.
- Ability to manage complex, long-running enterprise engagements and balance technical and business priorities.
Benefits
- Opportunity to work on enterprise AI solutions for leading financial institutions.
- Ownership of meaningful product and customer-facing work alongside teams spanning AI and finance.
- Fast-paced startup environment focused on product adoption, innovation, and professional growth.
Tech Stack
Categories
Solutions Engineering
About Rogo
Rogo builds an AI operating system for finance, offering a suite of agents that handle sourcing, diligence, modeling, and turning analysis into deliverables for investment banks, private equity funds, and investment firms. It sells enterprise software and advisory services to large financial institutions. Founded in 2022 and headquartered in New York, the privately held company focuses on Wall Street workflows and is used by global finance teams.