Senior Observability Engineer
CI Financial Corp.2 months ago
Toronto, CanadaSenior
Base Salary
$85k - $125k/yr
Responsibilities
- Design, deploy, optimize, and govern enterprise Dynatrace observability platforms across AWS and hybrid environments.
- Configure APM instrumentation, distributed tracing, dashboards, alerting, synthetic monitoring, log monitoring, and telemetry standards.
- Support complex incident triage and post-incident reviews using Dynatrace diagnostics and observability evidence.
- Define and maintain SLIs, SLOs, error budgets, monitoring coverage, and reliability improvements.
- Automate monitoring configurations and platform operations using Terraform or Dynatrace Monaco, Python, Bash, PowerShell, REST APIs, and webhooks.
- Lead legacy monitoring migrations, close monitoring gaps, and integrate observability into application and infrastructure delivery workflows.
- Manage telemetry quality, retention, platform usage, alert design, reporting, and Dynatrace consumption costs.
- Build reliability and service-health dashboards for engineering and executive audiences.
- Mentor engineers and partner teams on instrumentation, onboarding, dashboarding, and observability best practices.
Requirements
- 5–10 years of experience in observability, monitoring engineering, SRE, APM, DevOps, or infrastructure engineering, including several years of hands-on Dynatrace administration and architecture.
- Deep hands-on expertise with Dynatrace full-stack monitoring, Davis AI, Smartscape, RUM, synthetic monitoring, distributed tracing, Grail, DQL, management zones, Workflows/AutomationEngine, and access governance.
- Strong experience with AWS services and architecture, especially CloudWatch, EKS, ECS, Lambda, EC2, RDS, API Gateway, and networking.
- Advanced knowledge of Kubernetes and cloud-native observability for microservices and distributed systems.
- Proficiency with observability-as-code using Terraform and/or Monaco and scripting with Python, Bash, or PowerShell.
- Understanding of distributed application architecture, networking, telemetry pipelines, performance engineering, and incident management.
- Dynatrace Associate or Professional certification is required; higher-level certification is preferred.
- Experience with Nagios, SolarWinds, Prometheus, Grafana, Splunk, ELK, OpenTelemetry, ServiceNow, or other ITSM/event-management platforms is preferred.
- Background in SRE practices such as reliability reviews, error-budget management, and incident-reduction programs is preferred.
Benefits
- In-office work environment with a modern headquarters within walking distance of Union Station.
- Health insurance, enhanced group benefits, wellness programs, life and disability insurance, and retirement savings plans.
- Paid leave, paid holidays, vacation time, parental-leave top-up, and paid time off for volunteering.
- Training reimbursement and paid professional designations.
- Employee Savings Plan and corporate discount program.
Tech Stack
Categories
About CI Financial Corp.
CI Financial Corp. is a Toronto-based public company on the TSX that provides asset management and wealth management services to individuals and institutions. It offers mutual funds, ETFs, and discretionary investment strategies, along with advisory, brokerage, and direct-investing platforms through businesses such as CI Global Asset Management, Assante Wealth Management, CI Investment Services, and CI Direct Investing. The firm earns fee revenue from managed assets and advisory services in Canada and select global markets.