1 day ago
Toronto, CanadaSenior
Base Salary
$79k - $101k/yr
Responsibilities
- Implement and maintain monitoring and alerting systems to identify potential issues before they affect users.
- Respond to incidents and outages, diagnose problems, restore services, and minimize downtime.
- Automate repetitive operational tasks and processes.
- Manage servers, networks, cloud resources, and other underlying infrastructure.
- Plan capacity for anticipated workloads.
- Develop and maintain software deployment and release processes.
- Collaborate with developers, operations teams, and other stakeholders to improve reliability and availability.
- Document systems, processes, and procedures.
- Identify and implement improvements to system reliability and performance.
Requirements
- 10+ years of experience in production support handling production incidents.
- Excellent knowledge of OpenShift Platform (OCP), including command-line operations.
- Experience with Dynatrace monitoring tools.
- Knowledge of Windows and Linux operating systems.
- Scripting experience with Shell scripting, Python, and PowerShell.
- Experience with SQL database management and MongoDB.
- Experience with Kubernetes container services.
- Experience with disaster recovery planning and execution.
Benefits
- Paid time off, including 12–25 vacation days depending on employee grade, company-paid holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs.
- Additional benefits subject to local policy and eligibility for regular, full-time employees.
Tech Stack
Categories
Site Reliability
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.