2 days ago
Nashville, TN, USAEntry Level
Responsibilities
- Provide L3 application support for Java and Angular-based applications.
- Troubleshoot production issues involving Java services, Angular UI, REST APIs, and database connectivity.
- Analyze logs, stack traces, error messages, and server logs to identify root causes.
- Debug Java code, Spring Boot services, and Angular components as needed.
- Write and execute SQL queries to investigate data issues and validate application behavior.
- Monitor application health, performance, and availability and handle incidents, service requests, problem tickets, and change requests within SLAs.
- Support application deployments, releases, patches, and production validation.
- Collaborate with developers, database administrators, infrastructure teams, and business users.
- Perform root cause analysis and prepare incident reports and technical documentation.
- Identify recurring issues and recommend automation or permanent fixes.
- Participate in on-call support and maintenance activities when required.
Requirements
- At least 1 year of work experience in a development or support role.
- High school diploma or GED.
- Preferred: associate's or bachelor's degree in Computer Science or equivalent.
- Applicants must have US work authorization that does not now or in the future require visa sponsorship.
Benefits
- Medical, dental, vision, and long-term disability coverage.
- 401(k) plan and paid time off.
- Access to competitive rewards and world-class learning resources.
- Accenture Flex is local fixed-duration, project-based work.
- The role is based in Memphis, Tennessee and requires three days per week, or 60%, onsite with the client.
- The regular schedule is Tuesday through Saturday, 10 AM to 7 PM CT, including a one-hour lunch; shifts and overtime may be required based on project needs.
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.