Uniphore

Senior Forward Deployment Engineer

Uniphore
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1 month ago
Palo Alto, CA, USASenior

Base Salary

$140k - $193k/yr

Responsibilities

  • Lead technical solution design and implementation for large-scale Agentic AI and Knowledge AI solutions for enterprise clients.
  • Serve as the primary technical point of contact during solution development and post-deployment optimization.
  • Own projects end-to-end, including integration design, agent workflows, and full-stack delivery.
  • Customize platform components by integrating APIs, building reusable tooling, and extending platform logic.
  • Collaborate with customers and internal cross-functional teams to ensure successful solutions.
  • Provide feedback to Platform Engineering and Product regarding feature gaps and customer pain points.
  • Develop reusable assets, frameworks, documentation, and technical best practices to accelerate delivery.
  • Implement observability, monitoring, versioning, and telemetry for trustworthy and auditable AI agents.

Requirements

  • A bachelor's degree or higher in Computer Science or Data Science is required.
  • 6–10+ years of engineering experience, including 2+ years in customer-facing or field roles.
  • Proven experience building and deploying AI/ML or data-intensive applications in production.
  • Deep full-stack development skills with Python, Node.js or Go, and React or Vue.
  • DevOps experience with Docker and Kubernetes.
  • Experience building data pipelines and integrating enterprise systems using technologies such as SQL, GraphQL, and Webhooks.
  • Strong understanding of LLMs, prompt engineering and tuning, vector databases, RAG pipelines, and agent or workflow orchestration.
  • Knowledge of SLM fine-tuning and distillation is an advantage.
  • Experience with Agentic development platforms and enterprise agentic solution delivery is a strong advantage.
  • Ability to translate ambiguous customer needs into actionable engineering plans.
  • Strong leadership, mentoring, project ownership, communication, and collaboration skills.

Benefits

  • Annual incentive opportunity based on target achievement.
  • Pre-IPO stock options.
  • Medical, dental, vision, and 401(k) with company match.
  • Generous paid time off, paid holidays, paid birthday leave, and other paid leave policies.
  • Primary location is Palo Alto, California.

Categories

Forward Deployed
Uniphore

About Uniphore

501-1,000 employees
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