17 hours ago
Pune, India or Bengaluru, IndiaSenior
Responsibilities
- Own and manage the complete enterprise certificate lifecycle, including issuance, renewal, replacement, revocation, discovery, deployment, and retirement.
- Administer, configure, maintain, and improve the Venafi Certificate Management Platform, PKI services, and related integrations.
- Design and implement automation using PowerShell, Python, APIs, and workflow automation tools.
- Collaborate with Infrastructure, Network, Security, Cloud, Application, and DevOps teams to deliver secure and compliant certificate services.
- Support the full service lifecycle from requirements gathering and design through implementation, testing, deployment, operational support, and continuous improvement.
- Develop technical standards, operating procedures, governance controls, and knowledge documentation.
- Support certificate management solutions across Azure, AWS, Kubernetes, and modern application environments.
- Monitor certificate health, availability, compliance, and service performance, and mitigate operational risks.
- Lead troubleshooting, certificate-related incident resolution, major incident activities, root cause analysis, and corrective actions.
- Support audits, regulatory reviews, security assessments, audit evidence, and compliance reporting.
- Develop dashboards, KPIs, service metrics, and executive reporting.
- Participate in Change, Problem, Incident, and Service Request Management processes aligned with ITIL practices.
- Evaluate technologies and platform capabilities, and drive self-service, integrations, automation, and modernization initiatives.
- Maintain production and non-production environments for stability, security, and compliance.
- Mentor junior engineers and contribute to knowledge sharing and operational excellence.
- Use AI in project delivery to improve productivity, automate routine work, and support data-informed decisions with human judgment.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Engineering, or a related discipline.
- At least 5 years of hands-on experience supporting enterprise certificate management platforms, PKI services, or cybersecurity infrastructure platforms.
- At least 3 years of hands-on experience administering and supporting the Venafi Certificate Management Platform or similar enterprise certificate management solutions.
- Strong understanding of SSL/TLS certificates, Public Key Infrastructure, cryptography fundamentals, and certificate governance.
- Experience supporting business-critical enterprise applications in large-scale global environments.
- ITIL Foundation Certification or equivalent experience in service operations, incident, change, problem, and release management.
- Strong ownership, accountability, analytical, problem-solving, stakeholder management, communication, governance, compliance, and risk-awareness skills.
- Ability to operate effectively in high-pressure environments and maintain a customer-focused approach to operational excellence.
Benefits
- Unlimited vacation subject to local regulations and business priorities.
- Hybrid working arrangements and paid time off for voting, bereavement, and sick leave.
- Employee Assistance Program, Wellbeing Champions, Gather Groups, and monthly well-being events.
- Medical, life, disability, retirement, lifestyle, and other benefits, which may vary by location.
- Paid time off for volunteering and donation-matching opportunities.
- Access to inclusion communities and employee participation groups.
- Online learning and accredited courses through the Skills & Career Navigator tool.
- Participation in the Finastra Celebrates global recognition program and regular employee surveys.
About Finastra
Finastra builds banking software for financial institutions, spanning core banking, lending, payments, and treasury, delivered on-premises and via cloud APIs. It sells licensed and SaaS products and an open platform (FusionFabric.cloud) used by over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Founded in 2017 and headquartered in Paddington, London, it is privately held.