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Intercom

Principal Engineer, Fin AI Agent

Intercom
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about 3 hours ago
Berlin, Germany
Staff+
H1B Sponsor

Responsibilities

  • Partner at the strategic pillar level to inform technical strategy and investment priorities.
  • Spin up new work streams by assembling teams and driving execution under tight timelines.
  • Execute on ambiguous, high-stakes problems through hands-on coding and feature shipping.
  • Lead experimental work at the AI frontier, including A/B testing and prompt engineering.
  • Shape long-term technical strategy through hands-on execution and architectural insights.
  • Work across the full stack in an AI-first development environment.
  • Provide direct feedback to elevate the performance of senior and staff engineers.

Requirements

  • Combine deep engineering ability with strong product and design instincts.
  • Experience operating at scale in large distributed systems.
  • Fluency in AI-assisted development and a passion for pushing technological boundaries.
  • Possess deep technical knowledge with the ability to navigate complex systems.
  • Exceptional communication skills to align teams and explain technical investments.
  • Demonstrate extreme autonomy in identifying and acting on engineering needs.
  • Critical thinking about business objectives and translating them into technical decisions.
  • At least 10+ years of experience in technical leadership roles.

Benefits

  • Competitive salary, annual bonus, and equity.
  • Regular compensation reviews to reward great work.
  • Generous paid time off above statutory minimum.
  • Hybrid working model with flexibility.
  • Standard MacBooks provided, with Windows options for certain roles.
  • Fun events for employees, friends, and family.

Tech Stack

AWSReactRuby on Rails

Categories

AI & MLFull Stack