19 hours ago
Burnaby, CanadaMid Level
Responsibilities
- Execute manual and automated test cases covering agent stability, telemetry accuracy, detection efficacy, and multi-platform functionality.
- Design, develop, and maintain software systems, test automation frameworks, and test automation infrastructure.
- Manage a virtualized QA laboratory across Windows, Linux, and macOS.
- Troubleshoot cloud management backends, endpoint communication pipelines, connectivity issues, and data payload delivery.
- Create and monitor service performance metrics, including CPU, memory, and disk utilization.
- Investigate complex bugs such as driver conflicts, agent crashes, and telemetry gaps with R&D, development, release QA, operations, and technical support teams.
- Participate in escalated customer calls and field telemetry analysis when needed.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Cybersecurity, or a related field.
- At least four years of professional experience in technical QA or software engineering, ideally in security, enterprise software, or low-level systems.
- Strong understanding of client-server architecture, secure web communications, networking fundamentals, operating-system internals, virtualization, and endpoint security concepts.
- More than three years of hands-on experience with Windows and Linux operating systems and system internals.
- Familiarity with EDR, XDR, next-generation antivirus, host-based firewalls, malware behavior, and the MITRE ATT&CK framework.
- Strong knowledge of QA processes, bug-lifecycle management, and software development fundamentals.
- Experience troubleshooting with Process Monitor, Windows Event Viewer, Wireshark, system logs, and crash dump analyzers.
- Proficiency in Python, PowerShell, or Shell scripting for test automation and log analysis.
- Experience with Azure or AWS, CI/CD pipelines, containerization, and basic security testing or simulation is desirable.
Benefits
- 100% company-paid medical, dental, and vision coverage with Health Spending and Personal Spending Accounts, beginning on the first day of hire.
- Employee and Family Assistance Plan with counseling, legal advice, and mental health resources.
- Critical illness, disability, and life insurance coverage.
- Group Registered Retirement Savings Plan with company match.
- Competitive paid time off, flexible leave policies, and paid health days.
- Eligibility to participate in the Fortinet equity program and discretionary bonus review.
- Full-time position based in Burnaby, Canada.
About Fortinet
Fortinet is a public cybersecurity company that builds network security hardware and software for enterprises, service providers, and governments. Its FortiGate firewalls, secure networking (SD-WAN), endpoint and cloud security, and threat intelligence subscriptions are sold via direct and channel partners. Founded in 2000 and headquartered in Sunnyvale, California, Fortinet trades on NASDAQ (FTNT) and serves more than 660,000 customers worldwide.