4 days ago
Burnaby, CanadaMid Level
Responsibilities
- Execute manual and automated test cases to ensure product quality.
- Design, develop, and maintain software systems that improve product functionality and reliability.
- Develop and maintain test automation infrastructure and manage the QA lab environment.
- Troubleshoot mission-critical cloud services, network issues, and server issues while implementing proactive solutions.
- Create, maintain, and monitor internal service performance metrics.
- Collaborate with software development, release QA, system operations, R&D, and technical support teams.
- Track, troubleshoot, and resolve issues through the internal issue tracking system.
- Participate in customer calls for real-time troubleshooting as needed.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
- Minimum of four years of professional experience in a technical role.
- Over five years of hands-on experience configuring and managing Windows and Linux servers and virtualization technologies.
- Strong understanding of client-server architecture and internet protocols.
- In-depth knowledge of ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, and switching.
- Strong familiarity with QA processes, methodologies, and software development fundamentals.
- Ability to troubleshoot network and server issues using packet sniffers, traceroute, process monitors, and Windows Event Viewer.
- Experience with Python scripting and automation development.
- Hands-on experience setting up and maintaining Jenkins CI/CD pipelines.
- Familiarity with Docker containerization and container-based deployment environments is a plus.
Benefits
- 100% company-paid medical, dental, and vision coverage, including Health Spending and Personal Spending Accounts.
- Employee and Family Assistance Plan with counseling, legal advice, and mental health resources.
- Critical illness, disability, and life insurance.
- Group Registered Retirement Savings Plan with company match.
- Competitive paid time off, flexible leave policies, and paid health days.
- Eligibility for Fortinet’s equity program and discretionary bonus program.
- Full-time Canada-based position with benefits eligibility beginning on the first day of hire.
About Fortinet
Fortinet is a public cybersecurity company that builds network security hardware and software for enterprises, service providers, and governments. Its FortiGate firewalls, secure networking (SD-WAN), endpoint and cloud security, and threat intelligence subscriptions are sold via direct and channel partners. Founded in 2000 and headquartered in Sunnyvale, California, Fortinet trades on NASDAQ (FTNT) and serves more than 660,000 customers worldwide.