8 hours ago
Remote, AmericasMid Level
H1B sponsor
Responsibilities
- Serve as the primary integrations contact for partners and an escalation resource for internal teams.
- Prepare project and specification plans for integration requests and deploy them using internal tools.
- Work with R&D to release more complex integration specifications.
- Investigate operational issues with Data Operations to improve integration stability.
- Collaborate with Support to distinguish integration issues from client implementation errors.
- Improve the knowledge base with partner-specific information.
- Contribute to the growth and development of the Integration team's capabilities.
Requirements
- Bachelor-level technical education such as B.Tech, B.Sc, or B.E., or equivalent practical experience.
- At least 4 years of experience in an external-facing technical role such as Technical Account Management, Customer Success, Support, Solutions Engineering, or Professional Services Consulting.
- At least 2 years of experience with mobile or online advertising technology and general knowledge of the digital advertising ecosystem.
- Experience using HTTP trace and debugging tools and setting up testing endpoints for network-call debugging.
- Experience working with APIs and API testing tools to create integration specifications.
- Ability to read code in a common programming language such as Python, JavaScript, or PHP.
- Understanding of database structures and ability to use SQL to gather insights.
- Excellent project management skills and ability to work effectively with cross-functional teams.
- Ability to independently learn complex concepts with minimal assistance.
- Fluency in Portuguese and English.
- Experience with mobile app advertising is advantageous.
- Experience with JIRA, Confluence, GitHub, or Zendesk is advantageous.
- Knowledge of Android and iOS SDKs and their usage is advantageous.
Tech Stack
Categories
Solutions Engineering
About Singular
Singular builds a SaaS marketing measurement platform that unifies mobile and cross-device attribution, ad spend aggregation, fraud prevention, and ROI analytics for growth and performance marketers. It sells to consumer app and digital-first companies and integrates with BI tools for automatic data exports. Founded in 2014 and headquartered in Palo Alto, it is privately held and counts customers like Microsoft, Uber, DoorDash, and EA.