Sn. Software Engineer / Biligual / Remote
Iron Mountain Incorporated2 days ago
Mexico City, MexicoSenior
Responsibilities
- Design, build, and maintain custom ServiceNow applications, complex workflows, catalog items, and system integrations.
- Develop and refine Now Assist AI skills, autonomous agents, and agentic workflows to increase automation.
- Manage platform governance, cross-platform impacts, quality standards, and ServiceNow version upgrades.
- Collaborate with Solutions Architects and business stakeholders to translate requirements into functional deliverables.
- Mentor developers and support enterprise platform integrity within an Agile framework.
Requirements
- At least 5 years of experience developing and maintaining ServiceNow solutions.
- Expert proficiency in JavaScript, ServiceNow API web services, and ServiceNow modules such as ITSM, ITOM, SPM, HAM, SAM, CSM, or SPO.
- ServiceNow Certified Application Developer certification is required.
- Bachelor’s degree in Information Technology or a related technical field.
- Certified Implementation Specialist certification is preferred.
- Strong understanding of ITIL principles and experience mentoring developers within an Agile framework.
Benefits
- Location is Mexico.
- Flexible work options and alternative work options support work-life balance.
- Comprehensive health, wellness, and retirement plans are provided.
- Opportunities for continuous learning and professional growth are available.
- Competitive compensation and benefits are aligned with experience.
Tech Stack
Categories
About Iron Mountain Incorporated
Iron Mountain Incorporated provides storage and information management services for enterprises and public-sector organizations, spanning physical records storage, secure shredding, scanning and digitization, data protection, and colocation data centers. It generates recurring revenue through long-term storage and service contracts and also offers cloud and workflow solutions to modernize records and asset lifecycles, including fine art and IT asset management. Founded in 1951 and headquartered in Boston, it is publicly traded on the NYSE (IRM).