5 hours ago
Toronto, CanadaSenior
Responsibilities
- Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritization, and buying-signal detection.
- Develop and deploy agentic workflows for account research, outbound personalization, call summarization, and CRM hygiene.
- Build production-quality integrations, data pipelines, and services that move solutions from prototype to reliable daily use.
- Optimize AI systems for quality, latency, reliability, and cost using evaluation, prompt design, model selection, routing, caching, context management, and token optimization.
- Establish monitoring, guardrails, documentation, and measures of business impact for AI systems.
- Work closely with Marketing, Sales, and RevOps to translate ambiguous commercial problems into practical technical solutions.
Requirements
- Strong software engineering experience with the ability to take problems from technical design through production independently.
- Strongly relevant experience with Python and SQL.
- Hands-on experience building applications with large language models, APIs, retrieval systems, agents, or other applied AI technologies.
- Experience evaluating and operating AI systems in production, including managing hallucination risk, latency, reliability, context limits, and variable model costs.
- Ability to work with structured and unstructured data, build integrations, and combine information from multiple sources.
- Understanding of commercial concepts such as ICP, segmentation, pipeline, buyer intent, and sales workflows; direct GTM experience is beneficial but not essential.
- Comfort working directly with users, handling ambiguity, and balancing speed, quality, and long-term maintainability.
Benefits
- Remote work, hub-based work, or a combination of both.
- Unlimited holidays.
- Four months of paid family leave regardless of gender.
- Annual learning fund plus regular internal and external training.
- Support for workplace and application-process accommodations.
Categories
About Paddle
Paddle provides a payments and revenue platform for SaaS and digital product companies, acting as the Merchant of Record to handle checkout, taxes, billing, compliance, and buyer support. Founded in 2012 and headquartered in London, it earns fees by processing global transactions and managing subscriptions. Paddle expanded its product suite by acquiring ProfitWell in 2022, bringing pricing, retention, and subscription analytics into its offering.