7 hours ago
Responsibilities
- Collaborate with campus police and public safety departments to understand operations and develop tailored drone solutions.
- Conduct product demonstrations, dock trials, proofs of concept, and structured customer deployments on active campuses.
- Assess and verify dock locations and maintain site assessment quality before deployment.
- Integrate technology with computer-aided dispatch, video management, access control, and emergency notification systems while supporting IT, privacy, and cybersecurity reviews.
- Support BVLOS approvals, waivers, COAs, remote and docked operations, and flights over populated areas and large campus events.
- Analyze customer feedback, inform product improvements, develop Customer Success Plans, and create trial templates, site survey guides, and SOPs.
- Work with Key Account Leaders, Engineering, Product, and Customer Success to support deal progression and successful deployments.
Requirements
- At least 5 years of experience in a campus police or public safety department, or in municipal law enforcement with campus responsibilities.
- Deep understanding of campus public safety operations, including patrol, dispatch, calls for service, special event security, and emergency response.
- Understanding of campus technology approval, deployment, and adoption processes involving IT, privacy, legal, students, and faculty.
- Strong understanding of drone technology, sUAS operations, and regulatory compliance.
- Excellent problem-solving, critical-thinking, written communication, and verbal communication skills.
- FAA Part 107 Certificate, or the ability to obtain one within 60 days of hire.
- Ability to travel 50–75% of the time and lift up to 60 pounds unaided.
- Prior campus public safety supervisory or leadership experience is preferred.
- Experience establishing a Drone as First Responder or campus UAS program and with dock-based, remote, or BVLOS operations is preferred.
- Familiarity with the Clery Act, IACLEA standards, grant funding, cooperative purchasing vehicles, and Salesforce or equivalent CRM tools is preferred.
Benefits
- US-remote, full-time position with required travel of 50–75%.
- Competitive compensation package including equity through stock options and comprehensive benefits.
- Paid vacation, sick leave, holiday pay, and 401(k) savings plan.
- Relocation assistance may be available for eligible roles.
- FAA Part 107 certification is required within the first 60 days for candidates who do not already hold it.
Categories
Solutions Engineering
About Skydio
Skydio builds autonomous drones, docking systems, and fleet management software for enterprise, public safety, and defense customers. It sells hardware with AI-based autonomy plus SaaS for fleet operations, inspections, and Drone-as-First-Responder programs. Founded in 2014 and headquartered in San Mateo, California, the company designs and assembles its products in the U.S., with manufacturing in Hayward, and its systems are used across utilities, law enforcement, and the U.S. military.