5 months ago
Prague, CzechiaSenior
Responsibilities
- Lead the design and development of complex digital and CRM software solutions.
- Customize, optimize, integrate, and maintain scalable CRM platforms and solutions.
- Provide technical guidance and mentorship to junior engineers.
- Ensure architectural integrity and consistency throughout the software development lifecycle.
- Develop and maintain software architecture documentation.
- Participate in project planning and estimation activities.
- Drive continuous improvement initiatives within the development team.
- Act as a subject matter expert for pitches and client work.
- Query customer databases, analyze customer data, and generate reports and insights.
- Troubleshoot and resolve complex CRM-related technical issues.
- Contribute to the vision and strategy of the CRM Platforms team.
Requirements
- Excellent knowledge of CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics across backend and frontend capabilities.
- Ability to implement efficient, scalable, and maintainable CRM solutions.
- Strong problem-solving and troubleshooting skills.
- Experience leading and managing project development in Agile or Scrum environments.
- Experience with CI/CD and version control tools.
- Strong programming skills in Apex, C#, .NET, or other relevant languages.
- Strong understanding of REST and SOAP APIs for CRM integrations.
- Experience using Excel, Power BI, Tableau, or comparable tools to analyze customer data and generate insights.
- Strong understanding of data segmentation, customer lifecycle management, and personalization.
- Ability to work independently and collaboratively while managing multiple priorities and deadlines.
- Ability to guide junior team members and demonstrate strong organizational and teamwork skills.
Benefits
- Hybrid work model with adaptable hours, home office options, and an expectation of one day per week or four days per month in the office.
- Competitive salaries, volunteer days, wellness days, modern offices, and a multicultural work environment.
- Training, mentorship, and growth opportunities across the dentsu network.
- Opportunity to collaborate with colleagues across 145 countries and work on global transformation projects.
- Inclusive and supportive workplace culture.
- Permanent, full-time employment in Belgrade.
Tech Stack
C#Jenkins.NETSOAP
Categories
About Dentsu
Dentsu is a global advertising and marketing services group that plans and buys media, develops creative campaigns, and builds data- and technology-led customer experiences for brands. It earns revenue from agency fees and media services across a network that includes Carat, iProspect, and Merkle. Founded in 1901 and headquartered in Tokyo, Dentsu is publicly traded in Japan and serves clients across many sectors worldwide.