Forward Deployed Engineer - Public Sector, Nonprofit & Education
InformaticaResponsibilities
- Develop AI agents and experiences that take actions for customer organizations.
- Design agent intelligence, including prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components end-to-end from architecture selection through production deployment, validation, and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, validate pipeline outputs, and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs of concept and MVPs, co-build solutions with customers and partners, and share enablement best practices.
- Identify platform gaps, edge cases, and field insights for senior engineers and product teams.
- Partner with Deployment Strategists to translate customer challenges into deployable agentic solutions.
Requirements
- A degree in Computer Science or a related field.
- At least 3 years of software engineering or technical delivery experience; 6–10 years for senior levels.
- At least one production system experience, ideally involving AI technology, full-stack development, or frontier models.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Proven experience managing and delivering customer-facing projects in public sector, higher education, or nonprofit environments.
- Fluency in English and either Dutch or French.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering, plus strong understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects and evaluate AI outputs with engineering rigor.
- Willingness to experiment with emerging AI tools, models, and frameworks.
- Preferred qualifications include Salesforce platform experience or certifications, familiarity with LangChain or LlamaIndex, cloud data platform experience, and experience in data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce offers benefits and resources intended to support balance and professional impact.
- Approximately 25% travel is expected for direct customer engagement.
- The role provides structured mentorship, exposure to evolving Agentforce capabilities, and opportunities to influence product development.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com