19 hours ago
Responsibilities
- Design, develop, implement, and support end-to-end Salesforce Marketing Cloud solutions.
- Build and manage customer journeys, email campaigns, audience segmentation, and automation processes.
- Develop responsive email templates and landing pages using HTML, CSS, AMPscript, and SSJS.
- Create and optimize SQL queries for audience creation, data management, reporting, and campaign execution.
- Integrate Salesforce Marketing Cloud with enterprise platforms using APIs and data connectors.
- Configure and manage Email Studio, Journey Builder, Automation Studio, Mobile Studio, Contact Builder, Advertising Studio, CloudPages, and Intelligence Reports and Analytics.
- Gather stakeholder requirements and translate them into scalable technical solutions.
- Troubleshoot campaign and data issues, perform debugging, and conduct root cause analysis.
- Ensure solutions follow Salesforce best practices, security standards, and governance policies.
- Perform send QA across devices and clients and manage rendering, deliverability, hygiene, and send-time troubleshooting.
- Build reusable templates, code libraries, and documentation.
- Support tracking instrumentation and A/B and multivariate testing with analytics partners.
Requirements
- 6–8 years of experience in Salesforce Marketing Cloud implementation and development.
- Strong expertise across Salesforce Marketing Cloud modules and capabilities.
- Expert proficiency in HTML/CSS, Server-Side JavaScript, AMPscript, and SQL.
- Hands-on experience with Salesforce Marketing Cloud REST and SOAP APIs.
- Strong understanding of customer journeys, segmentation, personalization, and marketing automation best practices.
- Experience with version control, deployment processes, and environment management.
- Salesforce Marketing Cloud Consultant and/or Developer certification preferred or required as listed qualification.
- QA and testing experience is an advantage.
- Knowledge of Salesforce CRM, Sales Cloud, and Service Cloud integrations is preferred.
- Familiarity with marketing analytics and reporting platforms is preferred.
- Strong stakeholder management, consulting, analytical, problem-solving, communication, and project coordination skills.
- Ability to work independently in a remote environment and manage multiple projects and deadlines.
Benefits
- Contract/temporary professionals may receive medical, vision, dental, life, and disability insurance.
- Eligible hired contract/temporary professionals may enroll in the company 401(k) plan.
- The role is remote-friendly and requires the ability to work independently in a remote environment.
- The typical hourly pay rate is $52.40–$79.33 and is negotiable based on experience and location.
- Employment offers are contingent upon successful completion of a background check.
Tech Stack
Categories
About Protiviti
Protiviti is a global consulting firm that provides finance, technology, risk, compliance, and internal audit consulting and managed services to enterprises and public sector organizations. The company operates through more than 90 offices in over 25 countries and is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 2002 and headquartered in Menlo Park, California, it supports clients with transformation, cybersecurity, data, and regulatory initiatives.