18 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Build, maintain, and improve automation solutions using Python and Shell in Linux environments.
- Support and enhance production platform services for reliability, availability, and performance.
- Develop runbooks, operational documentation, and disaster recovery processes.
- Operate containerized and orchestrated environments using Podman and Kubernetes.
- Contribute to CI/CD, infrastructure automation, infrastructure-as-code, Git, and Jenkins workflows.
- Build and support API-based integrations across internal tools and services.
- Partner with platform, software, network, and operations teams to identify failure points and improve systems.
- Improve monitoring, logging, alerting, dashboards, and operational insights.
- Define and improve SLIs, SLOs, and operational metrics.
- Lead incident response, troubleshooting, root cause analysis, postmortems, and service restoration.
- Participate in on-call support and operational-readiness activities.
Requirements
- At least 3 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, Software Engineering, or Operations.
- Hands-on experience developing, maintaining, and supporting automation with Python and/or Shell scripting.
- Strong Linux administration experience, preferably with RHEL.
- Working knowledge of compute, storage, networking, DNS, load balancing, and security fundamentals.
- Experience with Docker or Podman and Kubernetes.
- Understanding of CI/CD, Git, Jenkins, and microservices.
- Experience creating and consuming API-based services.
- Experience with monitoring, logging, alerting, and observability practices.
- Familiarity with incident response, root cause analysis, production support, Agile delivery, and on-call work.
- Strong communication and cross-functional collaboration skills.
- Preferred: bachelor’s degree or equivalent in a STEM-related field, enterprise or mission-critical production experience, public-cloud exposure, Cisco platform familiarity, disaster recovery experience, enterprise networking knowledge, ServiceNow and Jira exposure, OpenTelemetry or AIOps awareness, GitHub Copilot experience, or CCNA, Kubernetes, or RHEL Administrator certifications.
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.