Infrastructure Engineer III - Site Reliability
JPMorgan Chase19 hours ago
Responsibilities
- Apply technical knowledge and problem-solving methods to improve data and systems running at scale.
- Ensure end-to-end monitoring of applications and resolve technical issues using appropriate escalation paths.
- Drive daily activities supporting standard capacity process applications.
- Partner with application and infrastructure teams to identify capacity risks and govern remediation statuses.
- Assess upstream and downstream data, systems, and technical implications.
- Make significant decisions for projects involving multiple technologies and applications.
- Contribute to a diverse, equitable, inclusive, and respectful team culture.
Requirements
- Have 3 or more years of experience supporting products or infrastructure.
- Demonstrate strong knowledge of infrastructure disciplines such as hardware, networking, databases, storage engineering, deployment, integration, automation, scaling, resilience, and performance assessment.
- Demonstrate strong knowledge of one or more scripting languages, including Python.
- Have strong verbal and written communication skills and the ability to drive meetings and knowledge-sharing sessions.
- Have experience with multiple cloud technologies and the ability to operate in and migrate across public and private clouds.
- Develop infrastructure engineering, data fluency, and automation knowledge across additional domains.
- Have hands-on experience with tools such as Jira, Confluence, ServiceNow, and Netcool.
- Preferred: hands-on experience with AWS, Azure, GCP, Terraform or other infrastructure-as-code technologies, CI/CD pipelines, GitHub, code reviews, and DevOps automation using Python or scripting.
- Preferred: knowledge of observability tools such as Grafana, Dynatrace, Apica, and Splunk.
- Preferred: cloud certifications on AWS, Azure, or GCP and knowledge of Site Reliability Engineering best practices.
Benefits
- Competitive total rewards package and benefits based on eligibility.
- Health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may include commission-based pay and/or discretionary incentive compensation.
- Employer-provided reasonable accommodations and equal opportunity employment.
- Work arrangement and location details are not stated.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.