2 months ago
Kraków, PolandMid Level
Responsibilities
- Own end-to-end carrier and customer integration delivery from technical review through testing and go-live.
- Configure, validate, troubleshoot, and improve API, EDI, and flat-file integrations.
- Investigate data, mapping, and tracking issues, identify root causes, and drive durable fixes.
- Manage multiple integrations and support tickets in parallel while meeting SLA expectations.
- Ensure integrations meet quality, performance, and data standards before production release.
- Document solutions, edge cases, best practices, templates, prompts, and playbooks.
- Collaborate with Product, Engineering, Customer Success, Support, and Sales to support delivery and integration readiness.
- Contribute prototypes and ideas for automation and AI-enabled integration workflows.
Requirements
- At least 3 years of experience in technical integrations, technical operations, or implementation roles.
- Hands-on experience with APIs, EDI, and/or flat-file data exchange.
- Strong analytical, troubleshooting, data-mapping, validation, and testing skills.
- Ability to work in ticket-based environments with SLAs, ambiguity, competing priorities, and cross-functional teams.
- Clear written and verbal English communication skills.
- Familiarity with Postman, JSON/XML, SQL, GitHub, Jira, Confluence, Observe/Kibana, or similar tools.
- Familiarity with logistics, transportation, or supply chain systems is strongly preferred.
- Experience with multiple transport modes and exposure to iPaaS or workflow automation tools are desirable.
- Additional languages are a nice-to-have.
Benefits
- Hybrid role based in the Kraków office with an expectation of working on-site four days per week.
- The role offers strong visibility, real ownership, and a clear path to growth.
Tech Stack
Categories
Solutions Engineering
About project44
project44 builds an enterprise SaaS platform that gives shippers, retailers, and logistics providers real-time visibility, predictive insights, and workflow tools across global transportation networks. Its products span end‑to‑end shipment tracking, intelligent transportation management, yard operations, last‑mile delivery, and developer APIs that integrate with TMS/ERP systems. Founded in 2014 and headquartered in Chicago, the privately held company serves customers across manufacturing, automotive, retail, life sciences, and other complex supply chain industries.