ServiceNow

Sr Staff Software Engineer (Armis/Veza)

ServiceNow
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1 day ago
Tel Aviv-Yafo, IsraelStaff+

Responsibilities

  • Lead architecture, design, and implementation of critical backend and AI code paths.
  • Build production LLM-based agents and agentic pipelines for analyzing real-world codebases at scale, including orchestration, tool use, and context engineering.
  • Own evaluation-driven development through evaluation harnesses, golden datasets, regression gates, and cost and latency tracking.
  • Design robust, multi-tenant cloud environments with tenant isolation, access control, and secure-by-design architecture.
  • Drive planning, estimation, delivery commitments, and conversion of designs into clearly owned engineering work.
  • Mentor engineers, review designs and code, and establish engineering standards.
  • Partner with product, customers, support, sales, leadership, and globally distributed engineering teams.

Requirements

  • 8+ years of backend or systems engineering experience.
  • Strong Python experience and production experience in multi-tenant microservice cloud environments.
  • Hands-on production experience building LLM-based agents or agentic pipelines, including orchestration, tool use, context engineering, model selection, and cost and latency optimization at scale.
  • Hands-on experience building or owning evaluation harnesses, golden datasets, or benchmark suites for AI systems.
  • Track record of owning outcomes end to end from early stage through scale, including learning from failed commitments.
  • Security engineering mindset covering tenant isolation, access control, and secure design.
  • Technical leadership experience as a tech lead or team lead while remaining hands-on; formal management experience is a plus.
  • Independent, execution-focused approach and willingness to build across areas as needed.
  • Excellent English for collaboration across time zones.

Benefits

  • Regular employee position in Tel Aviv, EMEA.
  • Required in-office work persona.
  • ServiceNow supports flexible work personas based on role and location eligibility.
  • Accessible and inclusive application process with reasonable accommodations.

Tech Stack

ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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